Zimbra major failure

[plboily]

Hello folks,
Everything was going find until yesterday morning, the sever crash, so i restart the server and two or three hours later, the server crash again. No one was able to connect on zimbra, in my mail.log i got this kind of error, a lot and a lot of this error :

-------------------------------------------------
zimbra postfix/smtpd[16131]: connect from unknown[59.161.151.123]
zimbra zmmailboxdmgr[25340]: status requested
zimbra zmmailboxdmgr[25340]: status OK
zimbra zmmailboxdmgr[25404]: status requested
zimbra zmmailboxdmgr[25404]: status OK
zimbra postfix/smtpd[16131]: lost connection after DATA from unknown[59.161.151.123]
zimbra postfix/smtpd[16131]: disconnect from unknown[59.161.151.123]
zimbra postfix/smtpd[16561]: connect from mx2.mail.account.com[128.8.70.43]
zimbra postfix/smtpd[16561]: disconnect from mx2.mail.account.com[128.8.70.43]
zimbra postfix/smtpd[16140]: connect from mail35.elabs3.com[208.66.204.135]
zimbra postfix/smtpd[16151]: connect from unknown[188.50.53.239]
zimbra postfix/smtpd[16147]: lost connection after DATA from unknown[189.115.187.78]
zimbra postfix/smtpd[16147]: disconnect from unknown[189.115.187.78]
zimbra postfix/smtpd[16151]: warning: 189.115.187.78: hostname 189.115.187.78.static.host.gvt.net.br verification failed: Name or service not known
zimbra postfix/smtpd[16151]: connect from unknown[189.115.187.78]
zimbra postfix/smtpd[16151]: NOQUEUE: reject: RCPT from unknown[189.115.187.78]: 550 5.1.1 <bridwell@my.account.com>: Recipient address rejected: my.account.com; from=<mtg@boldopinion.com> to=<bridwell@my.account.com> proto=ESMTP helo=<[189.115.187.78]>
zimbra postfix/smtpd[16151]: lost connection after DATA from unknown[189.115.187.78]
-------------------------------------------------

And two or three hours later... i restart zimbra with this command :
su - zimbra -c "zmcontrol start"

and i had this :

Starting ldap...Done.
Failed.
Failed to start slapd. Attempting debug start to determine error.
bdb_db_close: database "": txn_checkpoint failed: Invalid argument (22).
backend_startup_one (type=hdb, suffix=""): bi_db_open failed! (22)
bdb_db_close: database "": alock_close failed


Any hint where i can start my research, anyone can help me to resolve this ?

Thanks

[phoenix]

Originally Posted by plboily

Any hint where i can start my research, anyone can help me to resolve this ?

How about a forum search: site:zimbra.com +"txn_checkpoint failed: Invalid argument" - Yahoo! Search Results

[plboily]

I looked, but i didn't found a solution based on my situation. Thats why i decided to publish on this forum my problem.

thanks

[phoenix]

Originally Posted by plboily

I looked, but i didn't found a solution based on my situation.

Which of those solutions in the threads marked as "Solved" did you try?

Originally Posted by plboily

Thats why i decided to publish on this forum my problem.

Why did you think you'd get something other than the fixes that have already been posted in the forums? Have you actually tried to recover your LDAP server from those instructions?

[vavai]

Originally Posted by plboily

Hello folks,


Starting ldap...Done.
Failed.
Failed to start slapd. Attempting debug start to determine error.
bdb_db_close: database "": txn_checkpoint failed: Invalid argument (22).
backend_startup_one (type=hdb, suffix=""): bi_db_open failed! (22)
bdb_db_close: database "": alock_close failed


Any hint where i can start my research, anyone can help me to resolve this ?

Thanks

This is a LDAP error as you may noticed on the log. Please take a backup of your /opt/zimbra and then try to find the solution as suggested by Phoenix.

You may want to see the following thread :

[SOLVED] LDAP / slapd - Database environment corrupt (Issue & Solution)

Don't forget to take a backup before trying to fix the problem.

[plboily]

i tried the DB recovery... and fix my perms and now i get this:

Unable to determine enabled services from ldap.
Unable to determine enabled services. Cache is out of date or doesn't exist.

[vavai]

Originally Posted by plboily

i tried the DB recovery... and fix my perms and now i get this:

Unable to determine enabled services from ldap.
Unable to determine enabled services. Cache is out of date or doesn't exist.

Could you please paste the result of the following command? :

/opt/zimbra/bin/zmcertmgr viewdeployedcrt

[plboily]

the result:

root@mail:~# /opt/zimbra/bin/zmcertmgr viewdeployedcrt
::service mta::
notBefore=Aug 26 12:52:03 2011 GMT
notAfter=Aug 25 12:52:03 2012 GMT
subject= /C=US/ST=N/A/O=Zimbra Collaboration Suite/OU=Zimbra Collaboration Suite /CN=mail.diyaworks.com
issuer= /C=US/ST=N/A/L=N/A/O=Zimbra Collaboration Suite/OU=Zimbra Collaboration Suite/CN=mail.diyaworks.com
SubjectAltName=
::service proxy::
notBefore=Aug 26 12:52:03 2011 GMT
notAfter=Aug 25 12:52:03 2012 GMT
subject= /C=US/ST=N/A/O=Zimbra Collaboration Suite/OU=Zimbra Collaboration Suite /CN=mail.diyaworks.com
issuer= /C=US/ST=N/A/L=N/A/O=Zimbra Collaboration Suite/OU=Zimbra Collaboration Suite/CN=mail.diyaworks.com
SubjectAltName=
::service mailboxd::
XXXXX ERROR: failed to export /opt/zimbra/mailboxd/etc/mailboxd.pem from keystor e.

keytool error: java.lang.RuntimeException: Usage error, /opt/zimbra/mailboxd/etc /keystore is not a legal command

notBefore=Mar 11 00:00:00 2010 GMT
notAfter=Jun 9 23:59:59 2010 GMT
subject= /OU=Domain Control Validated/OU=Free SSL/CN=mail.fake-studio.com
issuer= /C=GB/ST=Greater Manchester/L=Salford/O=COMODO CA Limited/CN=EssentialSS L CA
SubjectAltName= mail.fake-studio.com, www.mail.fake-studio.com
::service ldap::
notBefore=Aug 26 12:52:03 2011 GMT
notAfter=Aug 25 12:52:03 2012 GMT
subject= /C=US/ST=N/A/O=Zimbra Collaboration Suite/OU=Zimbra Collaboration Suite /CN=mail.diyaworks.com
issuer= /C=US/ST=N/A/L=N/A/O=Zimbra Collaboration Suite/OU=Zimbra Collaboration Suite/CN=mail.diyaworks.com
SubjectAltName=