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Thread: Had Hostname problem, now can't add new accounts

  1. #1
    mrme is offline Intermediate Member
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    Default Had Hostname problem, now can't add new accounts

    CentOS 5 64 bit with zimbra 6 community

    So, i changed the host name of the box. Don't ask me why.

    Changed it in /etc/host and /etc/sysconfig/network

    So, now i changed it back to what it was origanaly, but can not create accounts. I get the following...

    JavaScript error encountered in method ZaAccountListController.prototype._newAccountListe ner

    message: c is undefined fileName: https://mail.circleofbrains.com:7071...v=101215172330 lineNumber: 18060 stack: (true)@https://mail.circleofbrains.com:7071/zimbraAdmin/js/Admin_all.js.zgz?v=101215172330:18060 ()@https://mail.circleofbrains.com:7071/zimbraAdmin/js/Admin...


    I have tried everything i know/found and no luck. I CAN add a new domain to the server, but not any accounts.

    please help!!

  2. #2
    Krishopper is offline Dedicated Member
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    Is "mail.circleofbrains.com" the current and correct hostname of the server?

    If you execute "zmhostname" from the command-line as the Zimbra server, does that also show the correct and current hostname?
    01 Networks, LLC / Cybernetik.net
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  3. #3
    mrme is offline Intermediate Member
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    Yes mail.circleofbrains.com is the correct server name.

    hostname as root gives mail.circleofbrains.com

    zmhostname gives mail.circleofbrains.com

    one idea I had was to upgrade to the latest, but still a Zimbra newbie so kinda gun shy. I should have good backups, but really don't want to find out right now.

    thanks for the help

  4. #4
    Krishopper is offline Dedicated Member
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    Unsure about the error.

    Are you able to add accounts from the command line? As the zimbra user:

    # zmprov createAccount user@domain.com password

    Also try clearing your browser cache/cookies to ensure it doesn't have stale JS data?
    01 Networks, LLC / Cybernetik.net
    Zimbra NE and OSS Cloud Hosting
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  5. #5
    mrme is offline Intermediate Member
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    Ooohh, did not know you could do that.

    that's the biggest thing, under the gun to add this one email account. I'm on my Thunderbolt, lemme try it and I will post back.

    thanks again

  6. #6
    mrme is offline Intermediate Member
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    Ok cool, that worked.

    Now, same box, same cookies/cache/etc and no error now. When i click new, it goes into new account page like its supposed to. Maybe my cache cleared over night. I dunno, its working and thats all that matters.

    Thanks again for the help!!!

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