An object with that name already exists ERROR

[evotin]

Recently some of my users encounter problem with their mailbox, they can't receive any mail nor send mail out. When sending mail an error will prompt, "An object with that name already exists.". When sending mail to the affected users, the delivery error mail will indicate that "Permanent message delivery failure (in reply to end of DATA command)".

Any kind soul could help?

** I going to migrate the current 32 bits zimbra to 64 bits version with the reference from Network Edition: Moving from 32-bit to 64-bit Server - Zimbra :: Wiki . Wonder will same problem occur after I migrate?

Thanks in advance!

[Urgent!]

[evotin]

Anyone could help?

[phoenix]

Originally Posted by evotin

Anyone could help?

Did you try a forum search first?

[evotin]

Searched, tried and still doesn't solve the issue.

An object with that name already exists.
method: [unknown]
msg: object with that id already exists: 4720
code: mail.ALREADY_EXISTS
detail: soap:Sender
trace: com.zimbra.cs.mailbox.MailServiceException: object with that id already exists: 4720 ExceptionId:btpool0-2://mail.ssis.asia/service/soap/SaveDraftRequest:1313884444964:67f095beb36b1ce8 Code:mail.ALREADY_EXISTS ArgitemId, IID, "4720") at com.zimbra.cs.mailbox.MailServiceException.ALREADY _EXISTS(MailServiceException.java:395) at com.zimbra.cs.db.DbMailItem.create(DbMailItem.java :207) at com.zimbra.cs.mailbox.Message.createInternal(Messa ge.java:533) at com.zimbra.cs.mailbox.Message.create(Message.java: 461) at com.zimbra.cs.mailbox.Mailbox.addMessageInternal(M ailbox.java:4925) at com.zimbra.cs.mailbox.Mailbox.addMessage(Mailbox.j ava:4736) at com.zimbra.cs.mailbox.Mailbox.saveDraftInternal(Ma ilbox.java:5132) at com.zimbra.cs.mailbox.Mailbox.saveDraft(Mailbox.ja va:5120) at com.zimbra.cs.service.mail.SaveDraft.handle(SaveDr aft.java:126) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:412) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:287) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158) at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:294) at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:215) at javax.servlet.http.HttpServlet.service(HttpServlet .java:725) at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:208) at javax.servlet.http.HttpServlet.service(HttpServlet .java:814) at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1166) at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:79) at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157) at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81) at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132) at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157) at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:388) at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:218) at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:422) at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.handler.DebugHandler.handle(Debu gHandler.java:77) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:543) at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:946) at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:756) at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218) at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:405) at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:410) at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451) Caused by: com.mysql.jdbc.exceptions.jdbc4.MySQLIntegrityCons traintViolationException: Duplicate entry '306-4720' for key 'PRIMARY' Query being executed when exception was thrown: INSERT INTO mboxgroup6.mail_item(mailbox_id, id, type, parent_id, folder_id, index_id, imap_id, date, size, volume_id, blob_digest, unread, flags, tags, sender, subject, name, metadata, mod_metadata, change_date, mod_content) VALUES (306, 4720, 5, null, 6, 4720, 4720, 1313884444, 668, '1', 'RTo8DLJjKUvnFW6jJxvCkcpn7e0=', 0, 65, 0, 'Yumi You Jia (游嘉)', 'Test', null, 'd1:dd3:asti0e4:idnt36:055d8e7d-41c8-4164-8f64-925c6229b134e1:f9:Test Mail1:s61:Yumi You Jia =?utf-8?B?KOa4uOWYiSk=?= 1:t37:Tan Yong Tin 1:vi10ee', 14505, 1313884444, 14505) at sun.reflect.NativeConstructorAccessorImpl.newInsta nce0(Native Method) at sun.reflect.NativeConstructorAccessorImpl.newInsta nce(NativeConstructorAccessorImpl.java:39) at sun.reflect.DelegatingConstructorAccessorImpl.newI nstance(DelegatingConstructorAccessorImpl.java:27) at java.lang.reflect.Constructor.newInstance(Construc tor.java:513) at com.mysql.jdbc.Util.handleNewInstance(Util.java:40 9) at com.mysql.jdbc.Util.getInstance(Util.java:384) at com.mysql.jdbc.SQLError.createSQLException(SQLErro r.java:1041) at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.ja va:3566) at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.ja va:3498) at com.mysql.jdbc.MysqlIO.sendCommand(MysqlIO.java:19 59) at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java :2113) at com.mysql.jdbc.ConnectionImpl.execSQL(ConnectionIm pl.java:2568) at com.mysql.jdbc.PreparedStatement.executeInternal(P reparedStatement.java:2113) at com.mysql.jdbc.PreparedStatement.executeUpdate(Pre paredStatement.java:2409) at com.mysql.jdbc.PreparedStatement.executeUpdate(Pre paredStatement.java:2327) at com.mysql.jdbc.PreparedStatement.executeUpdate(Pre paredStatement.java:2312) at com.zimbra.cs.db.DebugPreparedStatement.executeUpd ate(DebugPreparedStatement.java:169) at org.apache.commons.dbcp.DelegatingPreparedStatemen t.executeUpdate(DelegatingPreparedStatement.java:1 05) at org.apache.commons.dbcp.DelegatingPreparedStatemen t.executeUpdate(DelegatingPreparedStatement.java:1 05) at com.zimbra.cs.db.DbMailItem.create(DbMailItem.java :192) ... 42 more

[MACscr]

I am having the same issue. I tried the rename method mentioned here: [SOLVED] One Mailbox crash, but it doesnt seem to have made a difference. Any suggestions?

[leekyuh]

I fixed the problem by performing "reset" on my account in setup.
It erased all mails and re-sync'ed with IMAP server and everything seems to be fine again now.

I'm just hoping this doesn't happen again as it takes ages to resync everything.