"Unable to determine enabled services from ldap." problem

[pablito]

Hi,

I'm having this output when I want to run the command zmcontrol start:

[zimbra@data]$ zmcontrol start
Host localhost
Unable to determine enabled services from ldap.
Unable to determine enabled services. Cache is out of date or doesn't exist.

I've been looking in so many responses but I didn't find the solution.

My /etc/resolv.conf contains (This is an external DNS server):

nameserver 86.109.96.8

My /etc/hosts contains:

127.0.0.1 localhost.localdomain localhost
86.109.114.107 pepe.ruralcat.net pepe

Checking host $(hostname), I'm getting:

pepe.ruralcat.net is an alias for ruralcat.net.
ruralcat.net has address 86.109.114.107
ruralcat.net mail is handled by 10 pepe.ruralcat.net.

I think that it confirms that DNS is configured correctly.

Also, I've confirmed that all files have permission to zimbra role:
chown -R zimbra:zimbra /opt/zimbra
/opt/zimbra/libexec/zmfixperms -verbose

I've taken a look to the file /opt/zimbra/conf/localconfig.xml to see if there is something wrong, but inside is the hostname correctly.

I'm a bit confused because I'dont know what is the problem and why is the reason that always appears "Host localhost" when I want to run zimbra services.

Thanks for you attention.

[phoenix]

As this isn't a question about Zimbra Desktop (which is where you've posted) I'll move it to the correct forum.

Originally Posted by pablito

I've been looking in so many responses but I didn't find the solution.

That's surprising, the answer is all over these forums and there's even a wiki article that covers it. If you're behind a NAT router (or firewall) you'll need to set-up a Split DNS with valid DNS A & MX records and a correct /etc/hosts file. If you're not behind a NAT router or firewall then you're DNS records are incorrect.