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Thread: CreateMountpointRequest PERM_DENIED when sharing calendars

  1. #1
    frankske's Avatar
    frankske is offline Senior Member
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    Gent, Belgium
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    Default CreateMountpointRequest PERM_DENIED when sharing calendars

    Hi,

    I've had a few reports now of users that get errors when accepting a calendar share request. Server is running 7.1.1 NE

    The logged error is:

    2011-08-08 15:21:01,343 INFO [btpool0-1504://zimbra.PROTECTED.TLD/service/soap/CreateMountpointRequest] [name=user.one@PROTECTED.TLD;mid=72;ip=
    XX.XX.XX.XX;ua=Zimbra Desktop/7.0.1_10791_Windows;via=127.0.0.1(ZimbraWebClient - PRISM (Win)/0.0);] SoapEngine - handler exception
    com.zimbra.common.service.ServiceException: permission denied: you do not have sufficient permissions
    ExceptionId:btpool0-1504://zimbra.PROTECTED.TLD/service/soap/CreateMountpointRequest:1312809661343:01ed5607ae07 88a6
    Code:service.PERM_DENIED
    at com.zimbra.common.service.ServiceException.PERM_DE NIED(ServiceException.java:278)
    at com.zimbra.cs.mailbox.Mailbox.checkAccess(Mailbox. java:1907)
    at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox. java:2055)
    at com.zimbra.cs.mailbox.Mailbox.getFolderById(Mailbo x.java:2913)
    at com.zimbra.cs.mailbox.Mailbox.getFolderTree(Mailbo x.java:3038)
    at com.zimbra.cs.service.mail.GetFolder.handle(GetFol der.java:86)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:412)
    at com.zimbra.soap.DocumentHandler.proxyRequest(Docum entHandler.java:465)
    at com.zimbra.soap.DocumentHandler.proxyRequest(Docum entHandler.java:436)
    at com.zimbra.cs.service.mail.CreateMountpoint.fetchR emoteFolder(CreateMountpoint.java:119)
    at com.zimbra.cs.service.mail.CreateMountpoint.handle (CreateMountpoint.java:78)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:412)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:287)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158)
    at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:294)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:215)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:725)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:208)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:814)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1166)
    at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:79)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
    at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
    at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:155)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:388)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:218)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:422)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.handler.DebugHandler.handle(Debu gHandler.java:77)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.Server.handle(Server.java:326)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:543)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:946)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:756)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:405)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:410)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)

  2. #2
    vmahajan is offline Zimbra Employee
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    Default

    Can you double check the sharing properties of the shared calendar and check if user.one@PROTECTED.TLD has access to it?

  3. #3
    frankske's Avatar
    frankske is offline Senior Member
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    Default

    Yes, the other user is listed as "Viewer"... Often removing the share and sharing again does the trick.

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