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Thread: Zimba update to 7.1.1 GA causing several problems

  1. #1
    kheath22 is offline Beginner Member
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    Jul 2008
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    Default Zimba update to 7.1.1 GA causing several problems

    It was listed as a critical update so I updated this weekend. the update went well now users are unable to send or receive emails after sending.

    Errors:

    when trying to send:
    PHP Code:
    2011-08-08 09:13:58,506 INFO  [btpool0-55://fireint.qtrailer.com/service/soap/] [name=lblake@qtrailer.com;mid=8;ip=192.168.108.22;ua=Zimbra Desktop/1.0.4_1833_Windows;] SoapEngine - handler exception
    com.zimbra.cs.mailbox.MailServiceException: try againmessage send already in progress5fc5c886-7073-418d-b680-6892c5a379cd
    ExceptionId
    :btpool0-55://fireint.qtrailer.com/service/soap/:1312812838505:6208476d73b984a4
    Code:mail.TRY_AGAIN
        at com
    .zimbra.cs.mailbox.MailServiceException.TRY_AGAIN(MailServiceException.java:475)
        
    at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg.java:142)
        
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:412)
        
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:287)
        
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158)
        
    at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:294)
        
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:215)
        
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
        
    at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:208)
        
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:814)
        
    at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
        
    at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166)
        
    at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:79)
        
    at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
        
    at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)
        
    at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:155)
        
    at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
        
    at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388)
        
    at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218)
        
    at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
        
    at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
        
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422)
        
    at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
        
    at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
        
    at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
        
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)
        
    at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
        
    at org.mortbay.jetty.handler.DebugHandler.handle(DebugHandler.java:77)
        
    at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
        
    at org.mortbay.jetty.Server.handle(Server.java:326)
        
    at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:543)
        
    at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:946)
        
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756)
        
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218)
        
    at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:405)
        
    at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:410)
        
    at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451

    when trying to get mail externally:
    PHP Code:
    2011-08-08 09:14:34,039 WARN  [ScheduledTask-20] [name=kvansickle@qtrailer.com;mid=247;ds=WDS Email;] datasource Scheduled DataSource import failed.
    com.zimbra.common.service.ServiceExceptionsystem failureUnable to connect to POP3 serverDataSource: { id=6a3542cc-00ba-4179-8b4a-1238be65f12atype=pop3isEnabled=truename=WDS Emailhost=desperado.qtrailer.comport=110connectionType=cleartextusername=sicklekfolderId=}
    ExceptionId:ScheduledTask-20:1312812873989:6208476d73b984a4
    Code
    :service.FAILURE
        at com
    .zimbra.common.service.ServiceException.FAILURE(ServiceException.java:248)
        
    at com.zimbra.cs.datasource.Pop3Sync.connect(Pop3Sync.java:156)
        
    at com.zimbra.cs.datasource.Pop3Sync.importData(Pop3Sync.java:125)
        
    at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:312)
        
    at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:271)
        
    at com.zimbra.cs.datasource.DataSourceTask.call(DataSourceTask.java:80)
        
    at com.zimbra.cs.datasource.DataSourceTask.call(DataSourceTask.java:28)
        
    at com.zimbra.common.util.TaskScheduler$TaskRunner.call(TaskScheduler.java:67)
        
    at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
        
    at java.util.concurrent.FutureTask.run(FutureTask.java:138)
        
    at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:98)
        
    at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:206)
        
    at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
        
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
        
    at java.lang.Thread.run(Thread.java:662)
    Caused byjavax.security.auth.login.LoginExceptionAuthentication failed.
        
    at com.zimbra.cs.datasource.Pop3Sync.connect(Pop3Sync.java:152)
        ... 
    13 more 

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,586
    Rep Power
    57

    Default

    Quote Originally Posted by kheath22 View Post
    It was listed as a critical update so I updated this weekend. the update went well now users are unable to send or receive emails after sending.
    Did you also apply the required patch to the upgraded Zimbra?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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