Cannot display subject and/or from in Traditional Chinese correctly

[SeanTsang]

Hi,

I think it should be an old problem. But after plenty of searching, I still can't find any solution suitable for my scenario.

My zimbra version: ZCA 6.0.13.406

I have posted two headers for your reference
================================================== =======
Problem headers:

Return-Path: epaper@epaper.books.com.tw
Received: from mail.XXXX.com (LHLO zcs01.XXXX.com)
(61.67.240.110) by zcs01.XXXX.com with LMTP; Mon, 8 Aug 2011
06:16:32 +0800 (CST)
Received: from localhost (localhost.localdomain [127.0.0.1])
by zcs01.XXXX.com (Postfix) with ESMTP id 343F1340B8;
Mon, 8 Aug 2011 06:16:32 +0800 (CST)
X-Quarantine-ID: <ed+5wItkvuC0>
X-Virus-Scanned: amavisd-new at zcs01.XXXX.com
X-Amavis-Alert: BAD HEADER SECTION, Non-encoded 8-bit data (char A5 hex):
Subject:
\245\360\266\242\276c\272\241\242\261\242\264\242\ 257\242\257[...]
X-Spam-Flag: NO
X-Spam-Score: 4.92
X-Spam-Level: ****
X-Spam-Status: No, score=4.92 tagged_above=-10 required=6.6
tests=[BAYES_50=0.8, HTML_COMMENT_SAVED_URL=1.391,
HTML_IMAGE_RATIO_02=0.437, HTML_MESSAGE=0.001, MIME_HTML_ONLY=0.723,
NORMAL_HTTP_TO_IP=0.001, SUBJECT_NEEDS_ENCODING=0.049,
SUBJ_ILLEGAL_CHARS=1.518, T_REMOTE_IMAGE=0.01,
T_RP_MATCHES_RCVD=-0.01] autolearn=no
Received: from zcs01.XXXX.com ([127.0.0.1])
by localhost (zcs01.XXXX.com [127.0.0.1]) (amavisd-new, port 10024)
with ESMTP id ed+5wItkvuC0; Mon, 8 Aug 2011 06:16:31 +0800 (CST)
Received: from epaper.books.com.tw (prometheus.books.com.tw [61.31.206.134])
by zcs01.XXXX.com (Postfix) with SMTP id A1A443404E
for <sean@YYYY.com>; Mon, 8 Aug 2011 06:16:28 +0800 (CST)
Received: By OpenMail Mailer;Mon, 08 Aug 2011 06:08:00 +0800 (CST)
Date: Mon, 08 Aug 2011 06:08:00 +0800 (CST)
From: "=?Big5?B?s9WryKjToWmqQbmisHSl88BdoWo=?=" <mailsender@books.com.tw>
Reply-To: "=?Big5?B?s9WryKjT?=" <mailsender@books.com.tw>
MIME-Version: 1.0
Subject: �𶢾c�������������b�A�E��I�I���]�R���d�A�e���ʡI�I�u�좷��������
Content-Type: text/html; charset=big5
Content-Transfer-Encoding: base64
X-Mailer: MIME::Lite 2.105
Message-Id: <20110807221628.A1A443404E@zcs01.XXXX.com>
To: undisclosed-recipients:;

================================================== =======
Normal Hearders:

Return-Path: member@cyber2.happygocard.com.tw
Received: from mail.XXXX.com (LHLO zcs01.XXXX.com)
(61.67.240.110) by zcs01.XXXX.com with LMTP; Mon, 8 Aug 2011
05:39:27 +0800 (CST)
Received: from localhost (localhost.localdomain [127.0.0.1])
by zcs01.XXXX.com (Postfix) with ESMTP id 08F81340B7;
Mon, 8 Aug 2011 05:39:27 +0800 (CST)
X-Quarantine-ID: <bo5Xp362teng>
X-Virus-Scanned: amavisd-new at zcs01.XXXX.com
X-Spam-Flag: NO
X-Spam-Score: 4.663
X-Spam-Level: ****
X-Spam-Status: No, score=4.663 tagged_above=-10 required=6.6
tests=[BAYES_99=3.5, FROM_MISSP_DKIM=0.001, FROM_MISSP_EH_MATCH=0.001,
HTML_IMAGE_RATIO_02=0.437, HTML_MESSAGE=0.001, MIME_HTML_ONLY=0.723,
T_REMOTE_IMAGE=0.01, T_RP_MATCHES_RCVD=-0.01] autolearn=no
Received: from zcs01.XXXX.com ([127.0.0.1])
by localhost (zcs01.XXXX.com [127.0.0.1]) (amavisd-new, port 10024)
with ESMTP id bo5Xp362teng; Mon, 8 Aug 2011 05:39:25 +0800 (CST)
Received: from smtp2.cyber.happygocard.com.tw (smtp2.cyber.happygocard.com.tw [218.32.214.185])
by zcs01.XXXX.com (Postfix) with ESMTP id 68AA83404E
for <sean@YYYY.com>; Mon, 8 Aug 2011 05:38:52 +0800 (CST)
Received: from cyberap (cyberap.happygocard.com.tw [10.97.2.64])
by smtp2.cyber.happygocard.com.tw (Postfix) with ESMTP id 4ABB810585FA
for <sean@YYYY.com>; Mon, 8 Aug 2011 03:06:26 +0800 (CST)
Date: Mon, 8 Aug 2011 03:06:36 +0800
From: "=?big5?B?R09IQVBQWafWvNbByqqruvQ=?="<member@cyber 2.happygocard.com.tw>
To: sean@YYYY.com
Reply-To: "=?big5?B?R09IQVBQWafWvNbByqqruvQ=?="<service@happ ygocard.com.tw>
Subject: =?big5?B?oqtWUzinbLnQvrmsvbH+oUmtrTgvOKH3w3qx/jM5OTCiqDE0plS1TLitpPmtt66wofsxOTgwobutuKdRrvqyYqT 0vrmh+zk5MKG7pEW2p6invN++96H7Mjk5OQ==?=
Message-ID: <t0ta4c045cet0t14930t1ac1ct1012bt2t111t0.t0ta4c04@ cyber2.happygocard.com.tw>
Importance: normal
Priority: normal
Sensitivity: none
MIME-Version: 1.0
X-Mailer: OMICard 5.8
Content-Type: text/html;
charset="big5"
Content-Transfer-Encoding: base64
================================================== =======
It's quite annoying and I don't think it's a problem caused by MUA.
I have tried at least the following:
1) Zimbra Desktop
2) Zimbra Web Client
3) Mozilla Thunderbird
4) Evolution
5) Blackberry 9700

None of them work correctly.

I guess it's a problem of decoding a subject string especially in case of having different encodings of subject and body.

Any help will be great appreciated and accept my apologize if this is a duplicated post.

[shawnchu]

Do you meaning that your email subject can't display traditional Chinese correctly?

I'm Taiwanese too,
I use zimbra 7.1.1 and traditional Chinese title shown fine.
But I notice that my charset is UTF8.

Maybe we can discuss by Chinese via gmail.

shawnchu1014@gmail.com

[SeanTsang]

Not all of them display with problems. Some emails from specific senders got display problems.
However, I used to receiving those problematic mails using MS exchange 2007 and their subjects just got decoded and display perfectly.