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Thread: After upgrade to 7.1.1 - moving multiple mails ends up in non-availability of mailbox

  1. #21
    Klug's Avatar
    Klug is offline Moderator
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    Yes, wrong typing 8(((
    It's 3222 not 3224.

  2. #22
    ciberpiano is offline Junior Member
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    Quote Originally Posted by Klug View Post
    Yes, wrong typing 8(((
    It's 3222 not 3224.
    Ohhh, that's a shame, because I did applied that patch yesterday and at this time load average still is above 3.0.

    Code:
      PID USER      PR  NI  VIRT  RES  SHR S %CPU %MEM    TIME+  COMMAND                                                                                                                            
    
    4363 zimbra    20   0 4132m 878m  13m S 293.3 11.0   2250:56 /opt/zimbra/java/bin/java -Dfile.encoding=UTF-8 -server -Djava.awt.headless=true -XX:+UseConcMarkSweepGC -XX:NewRatio=2 -XX:PermSi..
    What's going on with that java process?, I'm running it as a VM, and I have just assigned 4 cores (2 before) to it and 8GB (4 before) RAM, and is still eating the whole CPU!!.

  3. #23
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by ciberpiano View Post
    I'm running it as a VM, and I have just assigned 4 cores (2 before) to it and 8GB (4 before) RAM, and is still eating the whole CPU!!.
    Which hypervisor are you using? Read the Performance Recommendations for running Zimbra virtualized. Did you also run the required commands after applying the patch (including a Zimbra restart)?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  4. #24
    ciberpiano is offline Junior Member
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    I'm running it under ESXi 4.1, and I did ran those commands. But mine seemed to be other problem.

    Everything started after a power failure, seems like some mail accounts got corrupted and this made JAVA process go crazy!.

    What I did was revert to a snapshot previous to the power failure and now Load Average is under 0.10 (it was above 5.0!!).

    Seems like mailboxd can't handle a broken account.

  5. #25
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by ciberpiano View Post
    Everything started after a power failure, seems like some mail accounts got corrupted and this made JAVA process go crazy!.
    Wouldn't it have been an idea to tell us that first.

    Quote Originally Posted by ciberpiano View Post
    Seems like mailboxd can't handle a broken account.
    ..... and you're surprised by that?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  6. #26
    FritzBrause is offline Partner (VAR/HSP)
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    ... you might have done all of this already but it may help others to find the real cause of an issue more quickly if your server suffered from a crash:

    • run fschk on all partitions to make sure your filesystem is o.k. - a corrupted fs is known for its bad habits
    • run zmblokchk on all accounts to make sure metadata is o.k.
    • run /opt/zimbra/libexec/zmdbintegrityreport to check if MySQL is o.k.
    • check LDAP integrity
    • increase the loglevel to "DEBUG" for a day or so to get more info about the issue: Using log4j to Configure mailboxd Logging - Zimbra :: Wiki
    Best regards

    Andreas Wolske

    managedhosting.de GmbH

    Zimbra Cloud Hosting, Consulting & Support
    VMware vCloud Powered Serviceprovider

  7. #27
    ciberpiano is offline Junior Member
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    Quote Originally Posted by phoenix View Post
    Wouldn't it have been an idea to tell us that first.

    ..... and you're surprised by that?
    You're right Phoenix. It's just that I didn't started this thread and I just fit into these symptoms, plus this is a recently upgraded system.

    Anyway thanks for your support.
    Regards.

  8. #28
    ciberpiano is offline Junior Member
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    Quote Originally Posted by FritzBrause View Post
    ... you might have done all of this already but it may help others to find the real cause of an issue more quickly if your server suffered from a crash:

    • run fschk on all partitions to make sure your filesystem is o.k. - a corrupted fs is known for its bad habits
    • run zmblokchk on all accounts to make sure metadata is o.k.
    • run /opt/zimbra/libexec/zmdbintegrityreport to check if MySQL is o.k.
    • check LDAP integrity
    • increase the loglevel to "DEBUG" for a day or so to get more info about the issue: Using log4j to Configure mailboxd Logging - Zimbra :: Wiki
    This maybe would have worked!!, sadly I lost some precious time trying patches and stuff that had nothing to be with my problem.

    However I'm taking note of your suggestions in case I need this in the future.
    Thank you.

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