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Thread: Problem with Distribution List

  1. #1
    nmsalert10 is offline Member
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    Default Problem with Distribution List

    We had a Distribution List consisting of 1000+ users on 6.0.10 version. The same DL gives errors when we try to send mail to it. We tried to delete and create the DL but to no use.Still the same issue. What could be the problem?

    Below is the error:


    Could not send message: mail.SEND_FAILURE
    method: [unknown]
    msg: SMTP server reported: MESSAGE_NOT_DELIVERED
    code: mail.SEND_FAILURE
    detail: soap:Sender
    trace: com.zimbra.cs.mailbox.MailServiceException: SMTP server reported: MESSAGE_NOT_DELIVERED ExceptionId:btpool0-3037://mail.domain.com/service/soap/SendMsgRequest:1311691831219:cb56bc5cbd6014b2 Code:mail.SEND_FAILURE at com.zimbra.cs.mailbox.MailServiceException.interna l_SEND_FAILURE(MailServiceException.java:459) at com.zimbra.cs.mailbox.MailServiceException.SEND_FA ILURE(MailServiceException.java:471) at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:621) at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:425) at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:385) at com.zimbra.cs.service.mail.SendMsg.doSendMessage(S endMsg.java:193) at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg. java:154) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:412) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:287) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158) at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:294) at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:215) at javax.servlet.http.HttpServlet.service(HttpServlet .java:725) at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:208) at javax.servlet.http.HttpServlet.service(HttpServlet .java:814) at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1166) at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:79) at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157) at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81) at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132) at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157) at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:388) at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:218) at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:422) at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.handler.DebugHandler.handle(Debu gHandler.java:77) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:543) at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:946) at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:756) at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218) at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:405) at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:410) at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451) Caused by: com.zimbra.cs.mailbox.MailSender$SafeSendFailedExc eption: MESSAGE_NOT_DELIVERED; chained exception is: com.zimbra.cs.mailclient.CommandFailedException: DATA failed: 451 4.6.0 Alias expansion error at com.zimbra.cs.mailclient.smtp.SmtpTransport.notify (SmtpTransport.java:289) at com.zimbra.cs.mailclient.smtp.SmtpTransport.sendMe ssage(SmtpTransport.java:221) at com.zimbra.cs.mailbox.MailSender.sendMessageToHost (MailSender.java:895) at com.zimbra.cs.mailbox.MailSender.sendMessage(MailS ender.java:831) at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:565) ... 39 more

  2. #2
    Jorgeos is offline Member
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    Default

    Hello,
    I'm not sure if it is the only problem you're facing, but distribution list size is limited to 1000 recipients by default. You can increase it by changing virtual_alias_expansion_limit postfix variable.

    Regards,
    Jiri
    Release 7.1.1_GA_3196.RHEL5_64_20110527001604 RHEL5_64 NETWORK edition.

  3. #3
    nmsalert10 is offline Member
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    Hello Jiri,

    Where exactly this variable to be set. I mean what is the path location for this variable.

  4. #4
    Jorgeos is offline Member
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    Hello,
    find your current settings via this command:
    $ postconf virtual_alias_expansion_limit

    set new value like this:
    $ postconf -e virtual_alias_expansion_limit=[count]
    (ie. postconf -e virtual_alias_expansion_limit=1234 )

    and restart postfix after the change:
    $ zmmtactl restart
    (all commands run as zimbra user)

    Regards,
    Jiri
    Release 7.1.1_GA_3196.RHEL5_64_20110527001604 RHEL5_64 NETWORK edition.

  5. #5
    nmsalert10 is offline Member
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    Default

    Thank you so much jiri. That worked like a charm.

  6. #6
    feiticeir0 is offline Senior Member
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    Default

    Thank you all ! That was also my problem ! I've changed the limit and it worked !

    Thank you !

  7. #7
    bunam is offline Intermediate Member
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    Default

    updated of 5.0.18 to 7.2.2 the value was reset to 1000 ;(

  8. #8
    phoenix is offline Zimbra Consultant & Moderator
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    You should not add your comments to old threads.

    Quote Originally Posted by bunam View Post
    updated of 5.0.18 to 7.2.2 the value was reset to 1000 ;(
    Changes such as the one discussed in this thread are guaranteed to be preserved during an upgrade.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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