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Thread: Can't send mail outside webclient

  1. #1
    jbc
    jbc is offline Starter Member
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    Default Can't send mail outside webclient

    I have an external LDAP configured, and a few days ago i can't send mail with Outlook, Thunderbird, tablet, smarthphone, etc. But i can using webclient.

    When i try to send an email ask me for authentication again and again, and the message stay in the outbox.

    Sorry for my english, and thanks.

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by jbc View Post
    I have an external LDAP configured, and a few days ago i can't send mail with Outlook, Thunderbird, tablet, smarthphone, etc. But i can using webclient.

    When i try to send an email ask me for authentication again and again, and the message stay in the outbox.
    That would indicate (to me) an authentication problem. Is there any other error message shown? Have you checked that your external LDAP is 'visible' and you're actually using it for authentication? You should also look in the log file for any errors.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    jbc
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    Yes, i've checked the LDAP configuration.

    In the log there are only attempts to send emails.

    When i log in zimbra admin, appears this error:


  4. #4
    phoenix is online now Zimbra Consultant & Moderator
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    Are you using preauth? You could also take a look at some of these threads: site:zimbra.com "no valid authtoken present" - Yahoo! Search Results
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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