Zimbra Briefcase i18n filenames error

[adamhatak]

Hi there,

Just realized that there is an issue with saving / uploading files to briefcase.
If uploaded filename contains some i18n letters (i.e. ą, ć, ń, ę, ł, ó, ż, ź), the file cannot be downloaded, opened etc..
Zimbra displays error 404, no such element.
If I rename filename to basic letters (ie. ą -> a), everything is OK.

Posted new thread, because I couldn't find any related case on forum.

Adam

[dik23]

There seems to be a number of bugs related to the Zimbra briefcase.

If I were you I'd wait a couple of days to see if you get any response here and then submit a bug report.

[adamhatak]

Yeah, that's my plan.
Hope I will find few people to vote for this bug.

[slawek]

have the same problem. the same issue is with the folder briefcase which contains polish fonts. i think it's a problem with jetty web server.

[soba@ukw.edu.pl]

This is the bug request https://bugzilla.zimbra.com/show_bug.cgi?id=62719

[soba@ukw.edu.pl]

Please delete entry in public service host name (for domain) in gui mode [SOLVED] "Public service host name" in domain creation


SOLVED

[adamhatak]

Just want to confirm that clearing "Public service hostname" solves this issue.

Regards,

Adam

[slawek]

Clearing "Public service hostname" solved this issue.

[adamhatak]

Coming back with this issue. Yes, when you clear the public service host name docs in briefcase will be available, but this entry (public service host name) is required for option to view user mailbox in latest version of Zimbra OS 7.1.4.

Any suggestions?

Regards,

Adam

[phoenix]

Originally Posted by adamhatak

Coming back with this issue. Yes, when you clear the public service host name docs in briefcase will be available, but this entry (public service host name) is required for option to view user mailbox in latest version of Zimbra OS 7.1.4.

Any suggestions?

You haven't actually given any information about the exact problem you're seeing nor any error messages from the log files. You need an entry in public service hostname so what have you entered in that field?