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Thread: ZCS Import Wizard - Failure

  1. #1
    reza225 is offline Advanced Member
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    Default ZCS Import Wizard - Failure

    Hello, I was hoping someone could take a look at my ZCS Import Wizard log file. My PST file is approx 525MB and the import wizard dies after encountering about 6 errors. Is there a way to make it continue even with errors?

    http://rbhs.ath.cx/~reza/zcs.txt

  2. #2
    KevinH's Avatar
    KevinH is offline Expert Member
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    My guess is you don't have convertd running with the right compat libs. Are you on RedHat? Did you install the compat libs? Check the quick start guide if you don't understand.
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

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    reza225 is offline Advanced Member
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    Hi Kevin,
    Running RHEL4. And I do believe I have the correct compat files.

    [reza@mail var]$ rpm -qa|grep compat
    compat-libstdc++-33-3.2.3-47.3

  4. #4
    reza225 is offline Advanced Member
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    now where do we go from here? I have many clients with large PST files that i'm going to need to import over.

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    phoenix is online now Zimbra Consultant & Moderator
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    You should also have compat-libstdc++-296-2.96-132.7.2 installed.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    reza225 is offline Advanced Member
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    alright, i have both installed. still having the same issue
    The log is available at

    http://proxy.rndcomputing.com/zmlog.txt

  7. #7
    sam
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    can you zip up all the xml and msg files listed in the log and make those available?
    Sam Khavari

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  8. #8
    reza225 is offline Advanced Member
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    i will PM you the link sam

  9. #9
    reza225 is offline Advanced Member
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    I ended up submitting this to the Network Edition support channel as a possible bug and linked them to this thread. Could you forward them any information you were able to find via the XML log files?

  10. #10
    reza225 is offline Advanced Member
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    Sean from the ZM Support Dept. suggested 'up2date compat-libstdc++-33 --arch=i386'. if you're running RHEL4 64bit. I believe this has helped the issue. It's going to take about 3 hours to upload all my email so we'll find out

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