Not able to receive mails.......

[chaitanyamunna]

Dear all,

I have installed zimbra in rhel5 in vmware 7 and configured completely. There were
no errors and everything is fine. But when I open my server settings
option, all the services are started except antivirus and antispam.
Please find the screenshot for reference. In root console, i have run service zimbra restart command . Here, all the zimbra services are stopped and then
started again without any errors including antivirus and antispam too. I am logging into the admin console with this site
https://localhost.localdomain:7071/zimbraAdmin. After logging in, it shows the page as shown in attachment. Now my main problem is, I have created 2 test users. I have opened their mail(webmail) and sent test mail from one user to other. It says message sent successfully but no mail is
received by the other user. I am able to send the mail successfully but receiver is not receving it. Even if I click on Get mail Option,
nothing happens.Please help me out......

[phoenix]

Originally Posted by chaitanyamunna

I am logging into the admin console with this site
https://localhost.localdomain:7071/zimbraAdmin.

That is incorrect, you should be using a domain name for the url of the server. According to that screenshot you're the admin "@vmware,com" - is that really correct? I'd suggest you put a proper domain name in there.

You really should search the forums, this question has been asked and answered many times. Have you set-up a Split DNS (you need one)? Is the /etc/hosts file correct(it needs to be)? Go to the 'Verify ....' section of the split DNS article to confirm the setting but my suspicion is that your DNS A & MX records are incorrect (or non-existent) and the hosts may be incorrect.

[chaitanyamunna]

Hi Bill,

Thank you very much for the reply.

I have removed my domain(vmware.com) and freshly created a new domain(in new
machine) called ostlays.com in server 2008 OS(in vmware). I have also
installed RHEL in another VM and my host file looks like this:

127.0.0.1 localhost.localdomain localhost
::1 localhost6.localdomain6 localhost6

My Linux box hostname is localhost.localdomain. So while installing zimbra,
it gave a message that it cant resolve it using my dns and prompted me for
any virtual name. I have given mailserver. Again it said, it cant resolve it
with the dns. Hence I have created a forward lookup zone in dns like this:

mailserver Host(A) 10.10.2.2 static


I have checked the site given in ur previous post about split dns but I hope
the info given is for dns server configured in linux box, but I have
configured dns in server 2008 machine.I have created the below MX record in
my server 2008 dns machine.This looks like this:

(Same as parent folder) MailExchanger(MX) mailserver.ostlays.com static

My linux box ip: 10.10.2.2
DHCP Server: Server 2008 OS; IP 10.10.2.4 (installed in VMWare)
DNS Server: Server 2008 OS; IP 10.10.2.4 (installed in VMWare)

Please find my servers complete details below:

linux box hostname: localhost.localdomain
linux box virtual name(prompted while zimbra installation): mailserver

Now please guide me how to edit the /etc/hosts file and my dns(server 2008
OS). Still antivirus and antispam services are disabled only(as said in the
previous post).


Please help me..........

Thanks and Regards,

[phoenix]

Originally Posted by chaitanyamunna

Now please guide me how to edit the /etc/hosts file and my dns(server 2008

The details of what's needed in your hosts file and the required DNS A & MX records are fully explained in the Split DNS article.