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Thread: Delivery Message Problem

  1. #1
    logangrimnar's Avatar
    logangrimnar is offline Junior Member
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    Default Delivery Message Problem

    Hello, since few days we are expecting delivery message problems.
    Some of domain senders do not deliver us mesage anymore.
    For exemple, i've tried to send a message from gmail to my account host on the zimbra server and it never have been delivered. 3 or 5 days after i recieve an email from gmail who says that the message could not be delivered (but do not says why) and if i ve a look on my zimbra server, i can see that the email is in queue and mark as reported.

    I would really apreciate some help. Cheers,


  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by logangrimnar View Post
    Hello, since few days we are expecting delivery message problems.
    Some of domain senders do not deliver us mesage anymore.
    For exemple, i've tried to send a message from gmail to my account host on the zimbra server and it never have been delivered. 3 or 5 days after i recieve an email from gmail who says that the message could not be delivered (but do not says why) and if i ve a look on my zimbra server, i can see that the email is in queue and mark as reported.
    Look in the log files and see what the exact errors are.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    logangrimnar's Avatar
    logangrimnar is offline Junior Member
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    zimbra@z-vm-zimbra-001:~/clamav/db$ tail -40 /var/log/zimbra.log
    Jul 6 16:18:25 z-vm-zimbra-001 postfix/smtpd[24499]: disconnect from localhost[127.0.0.1]
    Jul 6 16:18:25 z-vm-zimbra-001 amavis[21000]: (21000-03) FWD via SMTP: <forums@zimbra.com> -> <baptiste.marchal@ztech.fr>,BODY=7BIT 250 2.0.0 Ok, id=21000-03, from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as 8EB0848187D
    Jul 6 16:18:25 z-vm-zimbra-001 amavis[21000]: (21000-03) Passed CLEAN, [205.140.197.63] [205.140.197.63] <forums@zimbra.com> -> <baptiste.marchal@ztech.fr>, Message-ID: <201107061436.3568f1372008@www.zimbra.com>, mail_id: CpBK6TvNCZgB, Hits: -4.21, size: 3097, queued_as: 8EB0848187D, 4281 ms
    Jul 6 16:18:25 z-vm-zimbra-001 postfix/smtp[28516]: AF71E481871: to=<baptiste.marchal@ztech.fr>, relay=127.0.0.1[127.0.0.1]:10024, delay=4.9, delays=0.59/0/0/4.3, dsn=2.0.0, status=sent (250 2.0.0 Ok, id=21000-03, from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as 8EB0848187D)
    Jul 6 16:18:25 z-vm-zimbra-001 postfix/qmgr[21198]: AF71E481871: removed
    Jul 6 16:18:25 z-vm-zimbra-001 postfix/lmtp[28518]: 8EB0848187D: to=<baptiste.marchal@ztech.fr>, relay=z-vm-zimbra-001.ztech.lan[192.168.0.108]:7025, delay=0.05, delays=0/0/0/0.04, dsn=2.1.5, status=sent (250 2.1.5 Delivery OK)
    Jul 6 16:18:25 z-vm-zimbra-001 postfix/qmgr[21198]: 8EB0848187D: removed
    Jul 6 16:18:43 z-vm-zimbra-001 sshd[28541]: Accepted publickey for zimbra from 192.168.0.108 port 33293 ssh2
    Jul 6 16:18:43 z-vm-zimbra-001 sshd[28544]: Accepted publickey for zimbra from 192.168.0.108 port 33294 ssh2
    Jul 6 16:18:45 z-vm-zimbra-001 sshd[28558]: Received disconnect from 192.168.0.108: 11: Closed due to user request.
    Jul 6 16:18:45 z-vm-zimbra-001 sshd[28578]: Received disconnect from 192.168.0.108: 11: Closed due to user request.
    Jul 6 16:19:15 z-vm-zimbra-001 postfix/smtpd[21980]: timeout after DATA (0 bytes) from unusquattuorocto.beta.ecm-cluster.com[195.140.187.148]
    Jul 6 16:19:15 z-vm-zimbra-001 postfix/smtpd[21980]: disconnect from unusquattuorocto.beta.ecm-cluster.com[195.140.187.148]
    Jul 6 16:19:16 z-vm-zimbra-001 postfix/smtpd[25845]: disconnect from mexforward.lss.emc.com[128.222.32.20]
    Jul 6 16:19:32 z-vm-zimbra-001 sshd[28812]: Accepted publickey for zimbra from 192.168.0.108 port 33297 ssh2
    Jul 6 16:19:32 z-vm-zimbra-001 sshd[28815]: Accepted publickey for zimbra from 192.168.0.108 port 33298 ssh2
    Jul 6 16:19:34 z-vm-zimbra-001 sshd[28829]: Received disconnect from 192.168.0.108: 11: Closed due to user request.
    Jul 6 16:19:34 z-vm-zimbra-001 sshd[28841]: Received disconnect from 192.168.0.108: 11: Closed due to user request.
    Jul 6 16:19:47 z-vm-zimbra-001 postfix/smtpd[25170]: timeout after DATA (0 bytes) from mta11.send-inbox-now.com[96.127.175.82]
    Jul 6 16:19:47 z-vm-zimbra-001 postfix/smtpd[25170]: disconnect from mta11.send-inbox-now.com[96.127.175.82]
    Jul 6 16:19:47 z-vm-zimbra-001 postfix/smtpd[22641]: timeout after DATA (0 bytes) from mta18.send-inbox-now.com[96.127.133.84]
    Jul 6 16:19:47 z-vm-zimbra-001 postfix/smtpd[22641]: disconnect from mta18.send-inbox-now.com[96.127.133.84]
    Jul 6 16:20:01 z-vm-zimbra-001 zimbramon[29094]: 29094:info: 2011-07-06 16:20:01, QUEUE: 0 0
    Jul 6 16:20:08 z-vm-zimbra-001 zmmailboxdmgr[29454]: status requested
    Jul 6 16:20:08 z-vm-zimbra-001 zmmailboxdmgr[29454]: status OK
    Jul 6 16:20:12 z-vm-zimbra-001 postfix/smtpd[25190]: timeout after DATA (0 bytes) from b.eb18.emailsparkle.com[216.240.181.40]
    Jul 6 16:20:12 z-vm-zimbra-001 postfix/smtpd[25190]: disconnect from b.eb18.emailsparkle.com[216.240.181.40]
    Jul 6 16:20:12 z-vm-zimbra-001 postfix/smtpd[25192]: timeout after DATA (0 bytes) from b.eb18.emailsparkle.com[216.240.181.40]
    Jul 6 16:20:12 z-vm-zimbra-001 postfix/smtpd[25192]: disconnect from b.eb18.emailsparkle.com[216.240.181.40]
    Jul 6 16:20:12 z-vm-zimbra-001 postfix/smtpd[25191]: timeout after DATA (0 bytes) from b.eb18.emailsparkle.com[216.240.181.40]
    Jul 6 16:20:12 z-vm-zimbra-001 postfix/smtpd[25191]: disconnect from b.eb18.emailsparkle.com[216.240.181.40]
    Jul 6 16:20:33 z-vm-zimbra-001 postfix/smtpd[22611]: lost connection after DATA (0 bytes) from mail-lyon2.sncf.fr[171.16.251.85]
    Jul 6 16:20:33 z-vm-zimbra-001 postfix/smtpd[22611]: disconnect from mail-lyon2.sncf.fr[171.16.251.85]
    Jul 6 16:21:24 z-vm-zimbra-001 postfix/smtpd[25170]: connect from prod-mail-57.cab05.net[84.14.100.57]
    Jul 6 16:21:25 z-vm-zimbra-001 postfix/smtpd[25170]: 1B92D4817BB: client=prod-mail-57.cab05.net[84.14.100.57]
    Jul 6 16:21:25 z-vm-zimbra-001 postfix/smtpd[25748]: timeout after DATA (973 bytes) from ip32.novius.net[212.99.46.32]
    Jul 6 16:21:25 z-vm-zimbra-001 postfix/smtpd[25748]: disconnect from ip32.novius.net[212.99.46.32]
    Jul 6 16:21:25 z-vm-zimbra-001 postfix/cleanup[25749]: 1FA384817E5: message-id=<201107060808.p6688ug3004619@novius.net>
    Jul 6 16:21:45 z-vm-zimbra-001 postfix/smtpd[25190]: connect from unussxnovem.theta.eccluster.com[91.192.41.169]
    Jul 6 16:21:45 z-vm-zimbra-001 postfix/smtpd[25190]: 85A074817BF: client=unussxnovem.theta.eccluster.com[91.192.41.169]



    As I said, some e-mails are properly delivered and you can saw in the logs the notification message from zimbra forum passed corerctly into my webmail.
    But some other messages aren't delivery at all it seems that the client lot the connection or voluntary diconect.
    Any help is welcome !
    Cheers,

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