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Thread: Error sending e-mails: 554

  1. #1
    psyscrew is offline Junior Member
    Join Date
    Jul 2011
    Posts
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    Exclamation Error sending e-mails: 554

    Hey!

    Well.. When I send e-mail to @hsbc.com.br, My zimbra return:

    -----Mensagem original-----
    De: Mail Delivery System [mailto:MAILER-DAEMON@mail.mydomain.com.br]
    Enviada em: sexta-feira, 1 de julho de 2011 14:35
    Para: financeiro@mydomain.com.br
    Assunto: Undelivered Mail Returned to Sender

    This is the mail system at host mail.mydomain.com.br.

    I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below.

    For further assistance, please send mail to postmaster.

    If you do so, please include this problem report. You can delete your own text from the attached returned message.

    The mail system

    <silvio.gracelli@hsbc.com.br>: host mail-in.hsbc.com.br[200.152.233.140]
    said:
    554 Transaction Failed Spam Message not queued. (in reply to end of DATA
    command)

    Why does this happen?
    And, how can I fix this?

    Thanks.
    Lucas

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
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    Rep Power
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    Default

    You should update your forum profile with the output of the following command (do not post the output in this thread):

    Code:
    zmcontrol -v
    Quote Originally Posted by psyscrew View Post
    Well.. When I send e-mail to @hsbc.com.br, My zimbra return:

    -----Mensagem original-----
    De: Mail Delivery System [mailto:MAILER-DAEMON@mail.mydomain.com.br]
    Enviada em: sexta-feira, 1 de julho de 2011 14:35
    Para: financeiro@mydomain.com.br
    Assunto: Undelivered Mail Returned to Sender

    This is the mail system at host mail.mydomain.com.br.

    I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below.

    For further assistance, please send mail to postmaster.

    If you do so, please include this problem report. You can delete your own text from the attached returned message.

    The mail system

    <silvio.gracelli@hsbc.com.br>: host mail-in.hsbc.com.br[200.152.233.140]
    said:
    554 Transaction Failed Spam Message not queued. (in reply to end of DATA
    command)

    Why does this happen?
    It happens because the receiving server considers your email to be spam (see the highlighted text above).

    Quote Originally Posted by psyscrew View Post
    And, how can I fix this?
    As is also mentioned in the post above, you should contact the Postmaster at that server and ask them why your email was rejected.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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