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  #1 (permalink)  
Old 07-01-2011, 10:08 PM
nyu nyu is offline
Member
 
Posts: 12
Unhappy [SOLVED] Can't login Webadmin after reset admin password

Dear All,

After I reset admin password. Now I can login to webAdmin, I see in authen.log it said authentication fail.

I use command
su - zimbra
zmprov gaaa
zmprov sp admin@domain newpassword

Webadmin: I logon with https and user: admin@domain.com but can't logon.

My zimbra version 5.0.18 on Centos 5

How can I fix it.

Thanks and best regards,
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  #2 (permalink)  
Old 07-01-2011, 11:20 PM
nyu nyu is offline
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Posts: 12
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I just create an another admin account

zmprov ca zimbradmin@domain.com password zimbraIsAdminAccount TRUE

But still can not login with this user.

Anyone help me, pls
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  #3 (permalink)  
Old 07-02-2011, 01:05 AM
fyd fyd is offline
Elite Member
 
Posts: 373
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The account could be locked out due to login failures. Try this to view the status.
# su - zimbra
$ zmprov ga account@domain zimbraAccountStatus

Make it active with
$ zmprov ma account@domain zimbraAccountStatus active
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  #4 (permalink)  
Old 07-02-2011, 05:47 AM
nyu nyu is offline
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Posts: 12
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Hi Fyd,

The account was activing and I don't know I can't login.

Thanks for any suggest.
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  #5 (permalink)  
Old 07-02-2011, 06:15 AM
nyu nyu is offline
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Posts: 12
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Thanks all,

admin password was reset in wrong policies.
Reset again and can login.
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  #6 (permalink)  
Old 07-02-2011, 07:22 AM
fyd fyd is offline
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Posts: 373
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Quote:
Originally Posted by nyu View Post
Thanks all,

admin password was reset in wrong policies.
Reset again and can login.
Super! Glad you are in now . Good luck.
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