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Thread: zmconfigd not running error - all possible fix

  1. #11
    Perlpigeon is offline Member
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    Hi,

    was very happy with my Fedora 7 x32 + Zimbra 6.0.10 OSS version, worked for 6 years (since Zimbra 5). Now, I'd taken the step to a newer version (well, I had to), Ubuntu 10.04.2 LTS x64_86, with
    Release 7.1.1_GA_3196.UBUNTU10_64 UBUNTU10_64 FOSS edition.
    I did a clean install of Ubuntu Server (no GUI) and Zimbra. I used imapsync(mail) & zmztomig(calender, docs, tasks, etc) to migrate. I applied the Patch 2 because I had the zmconfigd error, however have many, many more errors appear after the patch in my log files, that in total have grown in size from mere kilobytes per day to 10-20 Mb per day.
    Performance is (I am sure) influenced by the continuous writing to these log files.

    e.g.
    Starting zmconfigd...zmconfigd is already running.
    2011-07-05 12:49:04,644 zmconfigd WARNING [21702-MainThread] Fetching All configs
    2011-07-05 12:49:04,875 zmconfigd WARNING [21702-MainThread] All configs fetched in 0.23 seconds
    2011-07-05 12:49:06,339 zmconfigd WARNING [21702-MainThread] Watchdog: service antivirus status is OK.
    2011-07-05 12:49:06,428 zmconfigd WARNING [21702-MainThread] All rewrite threads completed in 0.00 sec
    2011-07-05 12:49:06,430 zmconfigd WARNING [21702-MainThread] All restarts completed in 0.00 sec
    Starting zmconfigd...zmconfigd is already running.
    2011-07-05 12:50:06,440 zmconfigd WARNING [21702-MainThread] Fetching All configs
    2011-07-05 12:50:06,694 zmconfigd WARNING [21702-MainThread] All configs fetched in 0.25 seconds
    2011-07-05 12:50:08,157 zmconfigd WARNING [21702-MainThread] Watchdog: service antivirus status is OK.
    2011-07-05 12:50:08,247 zmconfigd WARNING [21702-MainThread] All rewrite threads completed in 0.00 sec
    2011-07-05 12:50:08,247 zmconfigd WARNING [21702-MainThread] All restarts completed in 0.00 sec
    Starting zmconfigd...zmconfigd is already running.
    2011-07-05 12:51:08,256 zmconfigd WARNING [21702-MainThread] Fetching All configs
    2011-07-05 12:51:08,483 zmconfigd WARNING [21702-MainThread] All configs fetched in 0.23 seconds
    2011-07-05 12:51:09,867 zmconfigd WARNING [21702-MainThread] Watchdog: service antivirus status is OK.
    2011-07-05 12:51:09,956 zmconfigd WARNING [21702-MainThread] All rewrite threads completed in 0.00 sec
    2011-07-05 12:51:09,957 zmconfigd WARNING [21702-MainThread] All restarts completed in 0.00 sec
    Starting zmconfigd...zmconfigd is already running.

    Anyone else having this after Patch 2?

  2. #12
    rosch is offline Special Member
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    Default similar symptoms / workaround

    Quote Originally Posted by Perlpigeon View Post
    Hi,
    Anyone else having this after Patch 2?
    Yes I had very similar symptoms.

    I disabled all logging as a temporary solution. See the 7th post of this thread to see what I did.
    --
    cheers

  3. #13
    wcbenyip is offline Senior Member
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    Thumbs up Fix to share: ZCS 7.1.1 on Ubuntu 10.04.1 64bit

    Hi Anybody,

    It's same here when I install a clean copy of ZCS 7.1.1 64 bit on the new installed Ubuntu Server 10.04.1 64 bit OS. I checked the threads in forum for the solution of "zmconfigd is not running." , and finally got the light to go my way!

    Even it's not so smooth like others, but the server is working now~ (at least without any error and all zimbra services are running properly) I will go to configure it and creating the a/c by script.

    Before that, I would like to share my experience for those who are installing ZCS 7.1.1 64bit on Ubuntu Server 10.04.1 64bit, as there is a slight thing need to note.

    Yes, even don't know WHY the netcat is required by ZCS to make the zmconfigd working properly, but we have to follow this *undocumented* rule~ (I agree with someone that, the guys from vmware/zimbra seems didn't fully tested the latest 7.1.1 on Ubuntu 10.04.1, well-document or note/tips can decrease many threads here the people asking why getting the zmconfigd issue!)

    OK, let's focus on the right track~ Because of Ubuntu 10.04.1 has a pre-installed version of netcat, in which it's NOT the traditional one netcat, it's the "netcat-openbsd" version~ So you have to uninstall it first, and then install the traditonal netcat:

    apt-get remove netcat-openbsd
    apt-get install netcat

    Remark: As the default 'netcat' is the traditional one, so just type 'netcat' is OK, and the 'netcat-traditional' will be installed as well~

    I tried to start-up the Zimbra t this moment, but it's worst than before... many services can't start-up... so you should uninstall the zimbra, and then re-install it once again, this time all of the services should be able to start up successfully!

    This is my real case and it may not the only way to do so, if you have other way can make it working, please share the procedure here~

    BTW, the new version has the vmware logo... it's good to represent the ownership of ZCS... but the interface for admin and webmail on black.... oh, really ugly!!!!!
    OS=Ubuntu 8.04 LTS
    Current: Release 5.0.10_GA_2638.UBUNTU8 UBUNTU8 FOSS edition
    OS=openSUSE 10.3
    Current: Release 5.0.2_GA_1975.openSUSE_10.2_20080130231825 UNKNOWN FOSS edition
    Prior: Release 4.5.6_GA_1044.SuSE10_20070706142147 openSUSE_10.2 FOSS edition

  4. #14
    quanah is offline Zimbra Employee
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    Quote Originally Posted by wcbenyip View Post
    Hi Anybody,
    Yes, even don't know WHY the netcat is required by ZCS to make the zmconfigd working properly, but we have to follow this *undocumented* rule~ (I agree with someone that, the guys from vmware/zimbra seems didn't fully tested the latest 7.1.1 on Ubuntu 10.04.1, well-document or note/tips can decrease many threads here the people asking why getting the zmconfigd issue!)

    OK, let's focus on the right track~ Because of Ubuntu 10.04.1 has a pre-installed version of netcat, in which it's NOT the traditional one netcat, it's the "netcat-openbsd" version~ So you have to uninstall it first, and then install the traditonal netcat:

    apt-get remove netcat-openbsd
    apt-get install netcat

    Remark: As the default 'netcat' is the traditional one, so just type 'netcat' is OK, and the 'netcat-traditional' will be installed as well~
    This information is completely wrong. zmconfigd works fine with netcat-openbsd. I would also note that UBUNTU10 64 is highly tested. If you are having issues with your installation, it is likely you did not do a straight forward LTS server installation, so that the normal set of default packages was not installed.

    --Quanah
    Quanah Gibson-Mount
    Server Architect
    Zimbra, Inc
    --------------------
    Zimbra :: the leader in open source messaging and collaboration

  5. #15
    wcbenyip is offline Senior Member
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    Arrow

    Really? OK, anyway, I just did the so-called normal installation as my other 5 ZCS copy. Maybe I am misunderstand what the "normal" installation you are talking about! My thread is not a complaint, it's just a share of my experience to help those with similar case ppl like me, spent lots of time to find out the *undocumented* issue~~~

    You know what? Without rebooting the server, I just do below steps:

    - tried once again to make sure the zmconfigd still not working
    - uninstall the 'netcat-openbsd'
    - install the traditional 'netcat'
    - tried to restart the zimbra, with same error result
    - uninstall the zimbra
    - install the zimbra with same source, same procedure (chg admin pwd, web mode)
    - checking the zmcontrol status, it's all fine now
    - issue 'zmcontrol restart' to restart the ZCS to make sure it's still working
    - everything is working now even the zmconfigd service

    No matter what you say, this is my real experience and the truth is out there~ Probably there is anything unknown happened inside... but I can't see where is the magic in between the 2 installation except the netcat-openbsd.

    As what I said, I am not (just) complaint, I am share a workable fix (at least in my case) to assist others with similar case; so I am not intended to roll back to 'netcat-openbsd' and re-install my ZCS to check whether you are right or I am wrong.

    I would prefer to let others to prove it in their case~ Any friends, with the 2cents, I am out from the troubleshooting.... hope anyone can successfully to clean install or upgrade to the latest ZCS 7.1.1 , even it's front end interface is ugly~
    OS=Ubuntu 8.04 LTS
    Current: Release 5.0.10_GA_2638.UBUNTU8 UBUNTU8 FOSS edition
    OS=openSUSE 10.3
    Current: Release 5.0.2_GA_1975.openSUSE_10.2_20080130231825 UNKNOWN FOSS edition
    Prior: Release 4.5.6_GA_1044.SuSE10_20070706142147 openSUSE_10.2 FOSS edition

  6. #16
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by wcbenyip View Post
    I would prefer to let others to prove it in their case~ Any friends, with the 2cents, I am out from the troubleshooting.... hope anyone can successfully to clean install or upgrade to the latest ZCS 7.1.1 , even it's front end interface is ugly~
    FWIW, here's my 2c worth.

    Downloaded the most recent Ubuntu LTS server version 10.04.2, installed it in a VM then changed it to a fixed IP and modified the /etc/host file to reflect the IP & correct hostname. I also installed the sysstat and sqlite3 packages. Downloaded zcs-7.1.1_GA_3196.UBUNTU10_64.20110527011124.tgz from the downloads page. The server is still up and running several hours later without any need to change from the installed netcat package:

    Code:
    aptitude search netcat
    p   netcat                            - TCP/IP swiss army knife -- transitional pack
    i   netcat-openbsd                    - TCP/IP swiss army knife                     
    p   netcat-traditional                - TCP/IP swiss army knife                     
    p   netcat6                           - TCP/IP swiss army knife with IPv6 support
    Everything is working find, it sends and receives mail without problems or any other modifications to the operating system or Zimbra.

    BTW, this was a 'normal' install as listed in the initial boot screen and not a minimal or any other type of install.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #17
    rosch is offline Special Member
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    Default Solved [don't ask me how]

    After some time of running the zimbra without any logging, a reboot seems to have restored all services to a working status. In other words zimbra 7.1.1 with patch #2 is running fine. I did not manually restart the logging..all came back by itself.
    So far the cpu usage and log writing is normal..
    --
    cheers

  8. #18
    vvasquez is offline New Member
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    Default Same problem with 7.1.2

    Hi,

    I have updated to 7.1.2 and I'm facing the same problem that zmconfigd is not running. Tried to downgrade but I got a messagge that is not permitted

    After reading this post, I've been wondering if I can use 7.1.1's patch for 7.1.2 to see if it can help me, but I haven't tried that because it's a production server!

    Any advise will be apreciated a lot! Thanks a lot

  9. #19
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by vvasquez View Post
    I have updated to 7.1.2 and I'm facing the same problem that zmconfigd is not running. Tried to downgrade but I got a messagge that is not permitted
    Of course you can't downgrade there are changes to MySQL (amongst others) that can't be undone - never, ever, try and downgrade a Zimbra installation.

    Quote Originally Posted by vvasquez View Post
    After reading this post, I've been wondering if I can use 7.1.1's patch for 7.1.2 to see if it can help me, but I haven't tried that because it's a production server!
    No you can't apply the patch from 7.1.1 and the current versions of Zimbra already contained previously released bug fixes and patches.

    Quote Originally Posted by vvasquez View Post
    Any advise will be apreciated a lot! Thanks a lot
    Have you actually got netcat installed? If you have, what errors do you see in the log files?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  10. #20
    vvasquez is offline New Member
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    Hi, thanks for your quick reply.

    I have netcat and which installed:

    [root@montana log]# rpm -qa | grep netcat
    netcat-1.10-1
    [root@montana log]# rpm -qa | grep which
    which-2.16-7

    Here is the zimbra.log of the restart of the services

    zimbra.log

    And below is the zmconfig.log of the same restart of services

    zmconfigd.log


    Any other log that can be useful? Let me know! Thanks in advanced!

    Val

    I forgot to mention that the problem is not happening in my own server, it´s happening also in a RHEL5 but the version is Community, exactly: Release 7.1.2_GA_3268.RHEL5_64_20110804132448 RHEL5_64 FOSS edition.
    Last edited by vvasquez; 09-20-2011 at 08:58 AM. Reason: Update SO and ZCS version

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