We are using ZCS and have an issue whereby a user has two installations of Outlook, one on her laptop which she uses remotely, and the other a fixed install on a desktop in her office.

When she sends an email from her laptop, that email does not appear in her Sent items folder on her desktop client in the office.

The 'Save to Sent' checkbox is ticked within the users profile settings.

Does anyone have any idea as to why this is the case, and how to resolve it?