Postfix Fails to Start. Permission Errors

[andersensam]

Hey all, I'm new here and am not totally sure whether or not to post this here. Awhile back, I had Zimbra 6 installed on an Ubuntu box with no problems. A couple days ago I decided to install Zimbra 7.1.1 on my new Ubuntu Server. The installation went fine and everything seemed to be working fine. After downloading some security updates to the system and rebooting I went to check on Zimbra with

zmcontrol status

. I got this back:

Host oyster.andersentechwiki.net
	antispam                Running
	antivirus               Running
	ldap                    Running
	logger                  Running
	mailbox                 Running
	mta                     Stopped
		postfix is not running
	snmp                    Running
	spell                   Running
	stats                   Running
	zmconfigd               Running

I assumed that postfix just got skipped over in the startup for some reason. I went to start postfix manually and got a permissions error

postfix start
postfix/postfix-script: warning: not owned by root: /opt/zimbra/postfix-2.7.4.2z/conf/main.cf
postfix/postfix-script: warning: not owned by root: /opt/zimbra/postfix-2.7.4.2z/conf/master.cf

I went online and found this script:

./zmfixperms --extended --verbose

I ran the script and then restarted Zimbra with the usually stop and start commands.

I went to check the status and once again postfix wasn't started. I was a bit confused as the permissions were once again messed up. I ran

while sleep 1; do ls -l; done

as root inside of the postfix directory. As I ran the zmcontrol start command I noticed that it changed the permissions. I manually changed the permissions to match the other files using

chown -R root:postfix ./master.cf
chown -R root:postfix ./main.cf
chmod +rw ./master.cf
chmod +rw ./main.cf

then I tried to start postfix manually. At that point the script didn't output anything and just seemed to hang there. I tried looking in the logfile

tail -f /var/log/zimbra.log

but it was empty.

At this point I'm out of ideas. Any suggestions?

[stillaway]

It is a bug in the fixperms scripts. Found this a few days back when the support team had to run the fixperms to solve another problem and it ended up causing postfix start to fail.

Go to /opt/zimbra/data/postfix and set the following:

chown postfixostfix master.lock
chown postfixostfix prng_exch

Also do the same in /opt/zimbra/data/postfix/data

Why both I do not know.

This should fix it though.

[andersensam]

Originally Posted by stillaway

It is a bug in the fixperms scripts. Found this a few days back when the support team had to run the fixperms to solve another problem and it ended up causing postfix start to fail.

Go to /opt/zimbra/data/postfix and set the following:

chown postfixostfix master.lock
chown postfixostfix prng_exch

Also do the same in /opt/zimbra/data/postfix/data

Why both I do not know.

This should fix it though.

I ran the commands

chown postfix:postfix master.lock 
chown postfix:postfix prng_exch

in the /opt/zimbra/data/postfix/data but I didn't find the files in /opt/zimbra/data/postfix I tried restarting to see if it worked, but sadly I'm stuck in the same stop.