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Thread: Zimbra restore problems

  1. #1
    psarni is offline Member
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    Default Zimbra restore problems

    I am trying to simulate an server change, I will have to do it very soon.
    First let me expain how my Server was built.
    I started using Zimbra OSE 6.0.6 and upgraded it every time the new version came out. I upgraded it just instaling the new version over the old one (never had a problem), the last OSe version was 7.1.0.
    2 months ago I purchased NE mainly because of the backup feature.
    I am trying to simulate a recovery, and for these instalation I build an Dummy BIND so I could use the same hostname and license.
    My actual instalation:
    Code:
            antispam                Running
            antivirus               Running
            imapproxy               Running
            ldap                    Running
            logger                  Running
            mailbox                 Running
            memcached               Running
            mta                     Running
            snmp                    Running
            spell                   Running
            stats                   Running
            zmconfigd               Running
    No convertd, I didnīt knew that I had to install it, but it work ok without it.
    The new instalation goes fine, I only added convertd, used the same ldap passwords, used the same AV, spam and Ham users.
    Then I delete mysql DBīs with
    Code:
    rm -rf /opt/zimbra/db/data/*
    and then
    Code:
    zmrestoreldap -lb lastFull
    After that I have some issues:
    after zmcontrol restart the message is:
    Code:
            Starting imapproxy...Failed.
    Error: nginx not installed
    But I installed it
    When I uncheck Imap and Pop Proxy in Server configuration/services in Admin Console the error disapears.
    Also there is a window that tells me there is an Javascript error in method ZaZimbraAdmin.prototype._getLoginMsgPanel
    Code:
    message: ZaApp.getInstance().getCurrentController() is undefined fileName: 
    https://192.168.1.44:7071/zimbraAdmin/js/Admin_all.js.zgz?v=110329142006 lineNumber: 23456 stack: 
    ("name","domain.com")@https://192.168.1.44:7071/zimbraAdmin/js/Admin_all.js.zgz?v=110329142006:23456 
    ("name","domain.com",f...
    after that I stop Zimbra, start mysql, ldap and convertd and do a
    Code:
    cd /tmp ; nohup zmrestoreoffline -lb last full -sys -a all -c -br &
    everything works fine until it stalls with the messages
    Code:
    2011-06-24 10:35:56,265 INFO  [main] [name="email dress";mid=102;] index - Shutting down IndexHelper thread pools....
    2011-06-24 10:35:56,265 INFO  [main] [name="email adress";mid=102;] index - ...ReIndexing threadpool shutdown completed.
    2011-06-24 10:35:56,266 INFO  [main] [name="email adress";mid=102;] index - ...IndexingCompleted threadpool shutdown completed.
    2011-06-24 10:35:56,266 WARN  [main] [name="email adress";mid=102;] ZimbraHttpConnectionManager - shutting down http client idle connection reaper thread
    What am I doing wrong? How can I solve these issues?

    I have 3 domains and 1 domain alias running on the main server
    Last edited by psarni; 06-24-2011 at 10:23 AM.

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by psarni View Post
    After that I have some issues:
    after zmcontrol restart the message is:
    Code:
            Starting imapproxy...Failed.
    Error: nginx not installed
    But I installed it
    When I uncheck Imap and Pop Proxy in Server configuration/services in Admin Console the error disapears.
    If this is a single server install (and you haven't said otherwise), why do you have the imapproxy & memcached installed? They are not necessary and they should not be installed on a single server as they cause problems. I'd suggest you remove them, search the forums for details on what you need to do (including resetting the ports to their default settings). Which of the forums (blog or wiki) threads have you read on how to do a Disaster Recovery?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    psarni is offline Member
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    Default

    Thanks for the fast reply.
    It is a single instalation, I donīt remember why I installed imapproxy & memcached, now I will folow your advise and uninstall them.
    I followed these links
    Moving ZCS to New Server - Zimbra :: Wiki (didnīt worked)
    Network Edition Disaster Recovery - Zimbra :: Wiki (looked more promising, I am folowing these directions).
    Anyway, with these features installed are the backup files diferent?
    An my greater problem is that the restore stalls.

  4. #4
    psarni is offline Member
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    Default

    I did the following in a test machine and would like to know if it is the correct way to uninstall memcached and proxy.
    Code:
    zmprov -l ms zimbra.valecred.com -zimbraServiceEnabled imapproxy
    zmprov -l ms zimbra.valecred.com -zimbraServiceEnabled memcached
    And after that I did an

    Code:
    yum erase zimbra-proxy zimbra-memcached
    and restarted the server

  5. #5
    psarni is offline Member
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    Default

    Well, I disabled proxy and memcached and the server is flying now.
    After that I did a new full backup, and started a new recovery test. It goes great at start with the command:
    Code:
    cd /tmp ; nohup zmrestoreoffline -lb last full -sys -a all -c -br &
    and suddenly I get the message (I checked and 2 accounts were not restored):

    Code:
    2011-06-27 16:26:53,208 INFO  [main] [name=PROBLEMUSER@MYDOMAIN.com;mid=102;] backup - Restore finished for PROBLEMUSER@MYDOMAIN.com (d0fdc859-cad6-407b-93e0-751ce67a5c68) original mailbox 102 to mailbox 102
    2011-06-27 16:26:53,209 INFO  [main] [name=PROBLEMUSER@MYDOMAIN.com;mid=102;] io - AsyncFileCopier is shut down
    2011-06-27 16:26:53,773 INFO  [IndexReadersCache-Sweeper] [] IndexReadersCache - IndexReadersCache-Sweeper thread exiting
    2011-06-27 16:26:57,733 INFO  [main] [name=PROBLEMUSER@MYDOMAIN.com;mid=102;] extensions - Destroying extensions
    2011-06-27 16:26:57,733 INFO  [main] [name=PROBLEMUSER@MYDOMAIN.com;mid=102;] extensions - Destroyed extension : com.zimbra.cs.network.NetworkInitializer@sun.misc.Launcher$ExtClassLoader@6d6f0472
    2011-06-27 16:26:57,733 INFO  [main] [name=PROBLEMUSER@MYDOMAIN.com;mid=102;] extensions - Destroyed extension nginx-lookup: com.zimbra.cs.nginx.NginxLookupExtension@sun.misc.Launcher$ExtClassLoader@6d6f0472
    2011-06-27 16:26:57,733 INFO  [main] [name=PROBLEMUSER@MYDOMAIN.com;mid=102;] extensions - Destroyed extension versioncheck: com.zimbra.cs.versioncheck.VersionCheckExtension@sun.misc.Launcher$ExtClassLoader@6d6f0472
    2011-06-27 16:26:57,733 INFO  [main] [name=PROBLEMUSER@MYDOMAIN.com;mid=102;] extensions - Destroyed extension ZimbraIMInterop: com.zimbra.iminterop.ZimbraInteropExtension@sun.misc.Launcher$ExtClassLoader@6d6f0472
    2011-06-27 16:26:57,733 INFO  [main] [name=PROBLEMUSER@MYDOMAIN.com;mid=102;] extensions - Destroyed extension voice: com.zimbra.cs.voice.VoiceExtension@sun.misc.Launcher$ExtClassLoader@6d6f0472
    2011-06-27 16:26:57,733 INFO  [main] [name=PROBLEMUSER@MYDOMAIN.com;mid=102;] extensions - Destroyed extension clamscanner: com.zimbra.clam.ClamScanner@sun.misc.Launcher$ExtClassLoader@6d6f0472
    2011-06-27 16:26:57,851 INFO  [main] [name=PROBLEMUSER@MYDOMAIN.com;mid=102;] extensions - Destroyed extension hsm: com.zimbra.cs.hsm.HsmInitializer@sun.misc.Launcher$ExtClassLoader@6d6f0472
    2011-06-27 16:26:57,852 INFO  [main] [name=PROBLEMUSER@MYDOMAIN.com;mid=102;] extensions - Destroyed extension convertd: com.zimbra.cs.convert.ConverterExtension@sun.misc.Launcher$ExtClassLoader@6d6f0472
    2011-06-27 16:26:57,852 INFO  [main] [name=PROBLEMUSER@MYDOMAIN.com;mid=102;] mboxmove - Handler at /backup/mboximport shutting down
    2011-06-27 16:26:57,852 INFO  [main] [name=PROBLEMUSER@MYDOMAIN.com;mid=102;] extensions - Destroyed extension backup: com.zimbra.cs.backup.BackupExtension@sun.misc.Launcher$ExtClassLoader@6d6f0472
    2011-06-27 16:26:57,852 INFO  [main] [name=PROBLEMUSER@MYDOMAIN.com;mid=102;] extensions - Destroyed extension license: com.zimbra.cs.network.license.LicenseExtension@sun.misc.Launcher$ExtClassLoader@6d6f0472
    2011-06-27 16:26:57,862 INFO  [main] [name=PROBLEMUSER@MYDOMAIN.com;mid=102;] extensions - Destroyed extension zimbrasync: com.zimbra.zimbrasync.ZimbraSync@sun.misc.Launcher$ExtClassLoader@6d6f0472
    2011-06-27 16:26:57,862 INFO  [main] [name=PROBLEMUSER@MYDOMAIN.com;mid=102;] extensions - Destroyed extension zimbrasamba: com.zimbra.ldaputils.ZimbraLDAPUtilsExtension@sun.misc.Launcher$ExtClassLoader@6d6f0472
    2011-06-27 16:26:57,862 INFO  [main] [name=PROBLEMUSER@MYDOMAIN.com;mid=102;] extensions - Destroyed extension com_zimbra_bulkprovision: com.zimbra.bp.ZimbraBulkProvisionExt@sun.misc.Launcher$ExtClassLoader@6d6f0472
    2011-06-27 16:26:57,862 INFO  [main] [name=PROBLEMUSER@MYDOMAIN.com;mid=102;] extensions - Destroyed extension com_zimbra_cert_manager: com.zimbra.cert.ZimbraCertMgrExt@sun.misc.Launcher$ExtClassLoader@6d6f0472
    2011-06-27 16:26:57,862 INFO  [main] [name=PROBLEMUSER@MYDOMAIN.com;mid=102;] index - Shutting down IndexHelper thread pools....
    2011-06-27 16:26:57,862 INFO  [main] [name=PROBLEMUSER@MYDOMAIN.com;mid=102;] index - ...ReIndexing threadpool shutdown completed.
    2011-06-27 16:26:57,863 INFO  [main] [name=PROBLEMUSER@MYDOMAIN.com;mid=102;] index - ...IndexingCompleted threadpool shutdown completed.
    2011-06-27 16:26:57,863 WARN  [main] [name=PROBLEMUSER@MYDOMAIN.com;mid=102;] ZimbraHttpConnectionManager - shutting down http client idle connection reaper thread
    What does t means? These user (PROBLEMUSER@MYDOMAIN.COM) seems to be OK.

  6. #6
    kuba is offline Junior Member
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    Default INFO message is OK

    From what I make of it: The messages you cite are of INFO severity -- thus benign. They indicates that things worked as they should have. Various backup/restore-related things were winding down, that's all.

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