Calendar share lost

[blb4soff]

Since a few days some users get problems with shared calendars.
They cannot anymore see the calendars they were allowed to see. The calendar gets overlined on the web client where it is selected.

I noticed the followin exception in the log, which seems to correspond to the problem

2011-06-21 11:04:48,921 WARN  [btpool0-68://myserver.mycompany.com/service/soap/BatchRequest] [name=auser@mycompany.com;mid=75;ip=XX.XX.XX.XX;ua=ZimbraWebClient - [unknown] (Win)/7.1.0_GA_3140;] calendar - Ignoring permission error during calendar search of folder 73318e6a-9ed7-4f9c-8e23-96610d2ca6cb:1406
com.zimbra.common.service.ServiceException: permission denied: you do not have sufficient permissions on folder 73318e6a-9ed7-4f9c-8e23-96610d2ca6cb:1406
ExceptionId:btpool0-68://myserver.mycompany.com/service/soap/BatchRequest:1308647088921:79a26c8f9758cd3a
Code:service.PERM_DENIED
        at com.zimbra.common.service.ServiceException.PERM_DENIED(ServiceException.java:278)
        at com.zimbra.cs.mailbox.calendar.cache.CalSummaryCache.getCalendarSummary(CalSummaryCache.java:527)
        at com.zimbra.cs.service.mail.Search.runSimpleAppointmentQuery(Search.java:290)
        at com.zimbra.cs.service.mail.Search.handle(Search.java:107)
        at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:412)
        at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:273)
        at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158)
        at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:294)
        at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:215)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
        at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:208)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:814)
        at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
        at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166)
        at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:79)
        at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
        at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)
        at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:132)
        at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
        at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388)
        at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218)
        at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
        at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
        at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422)
        at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
        at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
        at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
        at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)
        at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
        at org.mortbay.jetty.handler.DebugHandler.handle(DebugHandler.java:77)
        at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
        at org.mortbay.jetty.Server.handle(Server.java:326)

The shared calendars list in the peference tab seems to be incomplete.

Can you please give me an explanation about what could happen and enventually a way to get back the normal Zimbra behaviour ?

[blb4soff]

Please, can someone tell me if should I ask my users to redo the shares ?

[phoenix]

Please, can someone tell me if should I ask my users to redo the shares ?

That would seem the obvious choice to determine if they are still able to see a shared calendar.

[blb4soff]

Sorry for the delay.
Some shared calendars can still be accessed.

[blb4soff]

• users have shared their calendar using a distribution list like everyone@mycomany.com
• restriction is done later with v 7.0 to prevent most of people to send e-mail to that list

Could these facts lead to the error I get ?

Regards