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Thread: Server crashes -> zmmailboxdmgr[27178]: file /opt/zimbra/log/zmmailboxd.pid does not

  1. #1
    Heatryn is offline Member
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    Default Server crashes -> zmmailboxdmgr[27178]: file /opt/zimbra/log/zmmailboxd.pid does not

    Hi everyone,

    My server keeps crashing after a undefined amount of time.

    Here is the tail of the zimbra.log file:

    Code:
    zimbra@jupiter:~$ tail /var/log/zimbra.log 
    Jun 22 15:16:04 jupiter zmmailboxdmgr[27178]: file /opt/zimbra/log/zmmailboxd.pid does not exist
    Jun 22 15:16:04 jupiter zmmailboxdmgr[27178]: assuming no other instance is running
    Jun 22 15:16:04 jupiter zmmailboxdmgr[27178]: no manager process is running
    Jun 22 15:18:04 jupiter zmmailboxdmgr[27520]: status requested
    Jun 22 15:18:04 jupiter zmmailboxdmgr[27520]: stale pid 32524 found in /opt/zimbra/log/zmmailboxd_manager.pid: No such process
    Jun 22 15:18:04 jupiter zmmailboxdmgr[27520]: assuming no other instance is running
    Jun 22 15:18:04 jupiter zmmailboxdmgr[27520]: file /opt/zimbra/log/zmmailboxd.pid does not exist
    Jun 22 15:18:04 jupiter zmmailboxdmgr[27520]: assuming no other instance is running
    Jun 22 15:18:04 jupiter zmmailboxdmgr[27520]: no manager process is running
    Jun 22 15:18:36 jupiter sshd[27625]: Accepted password for root from 81.165.115.207 port 59159 ssh2
    The status is as follows:

    Code:
    zimbra@jupiter:~$ zmcontrol status
    Host jupiter.joelcraenhals.be
    	antispam                Running
    	antivirus               Running
    	ldap                    Running
    	logger                  Running
    	mailbox                 Stopped
    		zmmailboxdctl is not running.
    	mta                     Running
    	snmp                    Running
    	spell                   Running
    	stats                   Running
    	zmconfigd               Running
    How can I find more information of this problem?

  2. #2
    brwatters's Avatar
    brwatters is offline Special Member
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    Default

    Have you been able to resolve this issue as we are seeing the exact issue on v6.0.13

  3. #3
    king0770's Avatar
    king0770 is offline Zimbra Employee
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    Default

    If the mailboxd service is stopping unexpectedly, you should have a look at the /opt/zimbra/mailbox.log file. You should see an error generated in the mailbox.log file, hopefully the error would contain more information on *why* mailboxd service isn't running.

    Usually the reason mailboxd service isn't running is because of:

    1) Problems with mysql. You should have a look at the /opt/zimbra/log/mysql_errors.log file.

    2) Problems with ssl certs. Run the following command as root, and check the output for errors.

    /opt/zimbra/bin/zmcertmgr viewdeployedcrt all

  4. #4
    rafaelrojas's Avatar
    rafaelrojas is offline Intermediate Member
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    Default

    Quote Originally Posted by brwatters View Post
    Have you been able to resolve this issue as we are seeing the exact issue on v6.0.13
    I have the same issue on v6.0.13.

    Anyone can tell me something about this error?

    Thanks !!

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