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Thread: GAL Sync / No Such Contact Error

  1. #1
    ddebiase is offline Member
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    Sep 2008
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    Default GAL Sync / No Such Contact Error

    Hi,

    I'm having some trouble with my GAL lately. For some reason a contact is missing and I would like to know how I can rebuild the galsync list or fix this issue some other way. Details below:



    2011-06-18 09:36:02,178 INFO [ScheduledTask-6] [name=companycontacts@xxxxxxx.com;mid=78;ds=_intern al;] datasource - Requested import.
    2011-06-18 09:36:02,178 INFO [ScheduledTask-6] [name=companycontacts@xxxxxxx.com;mid=78;ds=_intern al;] datasource - Importing data for data source '_internal'
    2011-06-18 09:36:02,317 ERROR [ScheduledTask-6] [name=companycontacts@xxxxxxx.com;mid=78;ds=_intern al;] gal - Error executing gal search
    com.zimbra.cs.mailbox.MailServiceException$NoSuchI temException: no such contact: 6496
    ExceptionId:ScheduledTask-6:1308404162266:9b22ffadb0853a48
    Code:mail.NO_SUCH_CONTACT ArgitemId, IID, "6496")
    at com.zimbra.cs.mailbox.MailServiceException.NO_SUCH _CONTACT(MailServiceException.java:176)
    at com.zimbra.cs.mailbox.MailItem.noSuchItem(MailItem .java:1312)
    at com.zimbra.cs.db.DbMailItem.getById(DbMailItem.jav a:2282)
    at com.zimbra.cs.mailbox.MailItem.getById(MailItem.ja va:1251)
    at com.zimbra.cs.mailbox.MailItem.getById(MailItem.ja va:1247)
    at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox. java:2092)
    at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox. java:2063)
    at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox. java:2054)
    at com.zimbra.cs.mailbox.Mailbox.getContactById(Mailb ox.java:3145)
    at com.zimbra.cs.gal.GalImport$GalSearchVisitor.visit (GalImport.java:206)
    at com.zimbra.cs.account.Provisioning$VisitorSearchGa lResult.addMatch(Provisioning.java:1500)
    at com.zimbra.cs.account.ldap.LdapUtil.searchGal(Ldap Util.java:775)
    at com.zimbra.cs.account.ldap.LdapUtil.doGalSearch(Ld apUtil.java:1006)
    at com.zimbra.cs.account.ldap.LdapUtil.galSearch(Ldap Util.java:989)
    at com.zimbra.cs.gal.GalImport.searchGal(GalImport.ja va:149)
    at com.zimbra.cs.gal.GalImport.importGal(GalImport.ja va:108)
    at com.zimbra.cs.gal.GalImport.importData(GalImport.j ava:58)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:312)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:271)
    at com.zimbra.cs.datasource.DataSourceTask.call(DataS ourceTask.java:80)
    at com.zimbra.cs.datasource.DataSourceTask.call(DataS ourceTask.java:28)
    at com.zimbra.common.util.TaskScheduler$TaskRunner.ca ll(TaskScheduler.java:67)
    at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:303)
    at java.util.concurrent.FutureTask.run(FutureTask.jav a:138)
    at java.util.concurrent.ScheduledThreadPoolExecutor$S cheduledFutureTask.access$301(ScheduledThreadPoolE xecutor.java:98)
    at java.util.concurrent.ScheduledThreadPoolExecutor$S cheduledFutureTask.run(ScheduledThreadPoolExecutor .java:206)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run Task(ThreadPoolExecutor.java:886)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:908)
    at java.lang.Thread.run(Thread.java:662)
    2011-06-18 09:36:02,318 INFO [ScheduledTask-6] [name=companycontacts@xxxxxxx.com;mid=78;ds=_intern al;] datasource - Import completed for data source '_internal'

  2. #2
    mike_ is offline New Member
    Join Date
    Jun 2011
    Posts
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    Default

    Hello,
    I'm having a similar problem whith user account and I dont have solution. The problem occurs when send email, the user works only from webmail. I try reindexing mail account but isn't solution. The error is:

    Code:
    method:	[unknown]
    msg:	no such contact: 183102
    code:	mail.NO_SUCH_CONTACT
    detail:	soap:Sender
    trace:	com.zimbra.cs.mailbox.MailServiceException$NoSuchItemException: no such contact: 183102 ExceptionId:btpool0-36537://server.host.com/service/soap/SaveDraftRequest:1308590583692:baaf998428ede8ce Code:mail.NO_SUCH_CONTACT ArgitemId, IID, "183102") at com.zimbra.cs.mailbox.MailServiceException.NO_SUCH_CONTACT(MailServiceException.java:176) at com.zimbra.cs.mailbox.MailItem.noSuchItem(MailItem.java:1312) at com.zimbra.cs.db.DbMailItem.getById(DbMailItem.java:2281) at com.zimbra.cs.mailbox.MailItem.getById(MailItem.java:1251) at com.zimbra.cs.mailbox.MailItem.getById(MailItem.java:1247) at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox.java:2083) at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox.java:2054) at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox.java:2045) at com.zimbra.cs.mailbox.Mailbox.getContactById(Mailbox.java:3173) at com.zimbra.cs.service.mail.ParseMimeMessage.attachContact(ParseMimeMessage.java:707) at com.zimbra.cs.service.mail.ParseMimeMessage.handleAttachments(ParseMimeMessage.java:481) at com.zimbra.cs.service.mail.ParseMimeMessage.parseMimeMsgSoap(ParseMimeMessage.java:368) at com.zimbra.cs.service.mail.ParseMimeMessage.parseMimeMsgSoap(ParseMimeMessage.java:204) at com.zimbra.cs.service.mail.SaveDraft.handle(SaveDraft.java:96) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:401) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:276) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:157) at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:294) at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:215) at javax.servlet.http.HttpServlet.service(HttpServlet.java:727) at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:208) at javax.servlet.http.HttpServlet.service(HttpServlet.java:820) at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166) at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:79) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157) at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81) at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:132) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157) at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388) at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218) at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422) at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.handler.DebugHandler.handle(DebugHandler.java:77) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:543) at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:946) at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756) at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:212) at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:405) at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:410) at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)
    My Zimbra server is 7.0.0 64 Bits.

    Thanks a lot

  3. #3
    bofh is offline Elite Member
    Join Date
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    Default

    Hello,

    I know its an older thread but i had that Problem today myself.

    In my Case it wasnt a GAL Issue even if it looks like.
    I had set to Upload a VCARD within my Signature

    For Some Reson that Contact was changed - which result in the Error

    Soooo with no such contact the VCARD Contact in the SIgnatue was ment not the GAL Contact

  4. #4
    andretapxure Guest

    Default

    I deleted the default signature and recreated then the problem is gone

  5. #5
    ghomem is offline Starter Member
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    Aug 2011
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    We've seen this on a single user too - it was related no to Galsync but to a funky signature with a picture he had created. With a regular text signature everything went back to normal.

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