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Thread: error "connection reset" while trying to create external account

  1. #1
    Alaeddine is offline Starter Member
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    Default error "connection reset" while trying to create external account

    Hi All
    I m trying to add an external mail account to zimbra but i keep get this error
    Code:
      system failure: Unable to connect to POP3 server: DataSource: { id=182baf81-e3a9-4216-a92e-2c1504686638, type=pop3, isEnabled=false, name=we-excel, host=mail.we-excel.com, port=110, connectionType=cleartext, username=anaouali@we-excel.com, folderId=257 }, Connection reset
    i don't know what should i do to get ride of it .
    please can somebody help me ?

    thanks in advance.

  2. #2
    gvillari is offline Trained Alumni
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    Default

    Quote Originally Posted by Alaeddine View Post
    Hi All
    I m trying to add an external mail account to zimbra but i keep get this error
    Code:
      system failure: Unable to connect to POP3 server: DataSource: { id=182baf81-e3a9-4216-a92e-2c1504686638, type=pop3, isEnabled=false, name=we-excel, host=mail.we-excel.com, port=110, connectionType=cleartext, username=anaouali@we-excel.com, folderId=257 }, Connection reset
    i don't know what should i do to get ride of it .
    please can somebody help me ?

    thanks in advance.
    Try setting the cleartext login on your server:
    Code:
    zmprov ms zmhostname zimbraPop3CleartextLoginEnabled TRUE
    Regards

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