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Thread: Zimbra web freeze

  1. #1
    zadok is offline Junior Member
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    Exclamation Zimbra web freeze

    Since I upgrade from zimbra 5 to zimbra 7 I experience every day the freeze of the web interface.

    [zimbra@xyz001 ~]$ zmcontrol -v
    Release 7.1.0_GA_3140.RHEL5_64_20110329150833 RHEL5_64 FOSS edition.

    Grepping the mailbox.log I have:


    [zimbra@xyz001 ~]$ tail -f /opt/zimbra/log/mailbox.log |grep SessionCache
    2011-06-01 09:20:46,319 INFO [Timer-Zimbra] [] SessionCache - Removed 23 idle sessions (SOAP, ADMIN). 820 active sessions remain.
    2011-06-01 09:21:46,328 INFO [Timer-Zimbra] [] SessionCache - Removed 39 idle sessions (SOAP). 782 active sessions remain.
    2011-06-01 09:22:46,329 INFO [Timer-Zimbra] [] SessionCache - Removed 31 idle sessions (SOAP). 751 active sessions remain.
    2011-06-01 09:23:46,334 INFO [Timer-Zimbra] [] SessionCache - Removed 36 idle sessions (SOAP). 715 active sessions remain.
    2011-06-01 09:24:46,335 INFO [Timer-Zimbra] [] SessionCache - Removed 44 idle sessions (SOAP). 670 active sessions remain.
    2011-06-01 09:25:46,337 INFO [Timer-Zimbra] [] SessionCache - Removed 45 idle sessions (SOAP). 625 active sessions remain.
    2011-06-01 09:26:46,356 INFO [Timer-Zimbra] [] SessionCache - Removed 85 idle sessions (SOAP). 540 active sessions remain.
    2011-06-01 09:27:46,361 INFO [Timer-Zimbra] [] SessionCache - Removed 96 idle sessions (SOAP). 444 active sessions remain.
    2011-06-01 09:28:46,366 INFO [Timer-Zimbra] [] SessionCache - Removed 113 idle sessions (SOAP). 331 active sessions remain.
    2011-06-01 09:29:46,373 INFO [Timer-Zimbra] [] SessionCache - Removed 125 idle sessions (SOAP). 206 active sessions remain.
    2011-06-01 09:30:46,389 INFO [Timer-Zimbra] [] SessionCache - Removed 178 idle sessions (SOAP, ADMIN). 30 active sessions remain.
    2011-06-01 09:31:46,356 INFO [Timer-Zimbra] [] SessionCache - Removed 28 idle sessions (SOAP). 5 active sessions remain.


    the active sessions (web) suddenly collapsed and I have to restart with zmcontro stop + zmcontrol start.

    When web freeze in the /opt/zimbra/log/mailbox.log I'm starting to have:

    2011-06-01 09:26:25,418 INFO [btpool0-2986://postaage.xyz.net/zimbra/h/search?si=6&so=0&sc=42975&st=message&id=27704&acti on=rowView] [] HttpMethodDirector - I/O exception (org.apache.commons.httpclient.NoHttpResponseExcep tion) caught when processing request: The server localhost failed to respond
    2011-06-01 09:26:25,418 INFO [btpool0-2986://postaage.xyz.net/zimbra/h/search?si=6&so=0&sc=42975&st=message&id=27704&acti on=rowView] [] HttpMethodDirector - Retrying request
    2011-06-01 09:26:25,423 INFO [btpool0-3022://postaage.xyz.net/zimbra/] [] HttpMethodDirector - I/O exception (org.apache.commons.httpclient.NoHttpResponseExcep tion) caught when processing request: The server localhost failed to respond
    2011-06-01 09:26:25,423 INFO [btpool0-3022://postaage.xyz.net/zimbra/] [] HttpMethodDirector - Retrying request
    2011-06-01 09:26:25,423 INFO [btpool0-2939://postaage.xyz.net/zimbra/h/search?sfi=2&st=message] [] HttpMethodDirector
    - I/O exception (org.apache.commons.httpclient.NoHttpResponseExcep tion) caught when processing request: The server localhost failed to respond
    2011-06-01 09:26:25,423 INFO [btpool0-2939://postaage.xyz.net/zimbra/h/search?sfi=2&st=message] [] HttpMethodDirector
    - Retrying request
    2011-06-01 09:26:25,427 INFO [Pop3SSLServer-700] [name=user.0100@coi.ggg.net;ip=10.51.24.32;] pop - user user.0100@coi.ggg.net authenticated, mechanism=LOGIN [TLS]
    2011-06-01 09:26:25,617 INFO [btpool0-3023://postaage.xyz.net/zimbra/h/search?sfi=2] [] HttpMethodDirector - I/O exception (org.apache.commons.httpclient.NoHttpResponseExcep tion) caught when processing request: The server localhost failed to respond
    2011-06-01 09:26:25,617 INFO [btpool0-3023://postaage.xyz.net/zimbra/h/search?sfi=2] [] HttpMethodDirector - Retrying request
    2011-06-01 09:26:25,618 INFO [btpool0-2988://postaage.xyz.net/zimbra/] [] HttpMethodDirector - I/O exception (org.apache.commons.httpclient.NoHttpResponseExcep tion) caught when processing request: The server localhost failed to respond


    Zimbra check are all oks:
    [zimbra@xyz001 ~]$ zmcontrol status

    antivirus Running
    ldap Running
    logger Running
    mailbox Running
    mta Running
    snmp Running
    spell Running
    stats Running
    zmconfigd Running

    Before restart the application I ran
    (root) /opt/zimbra/libexec/zmdiaglog -a
    now I have a lot of files to check.

    I think it's a jvm (jetty) problem but I don't know what I have to change.
    With Zimbra release 5 all was working fine!

    Any ideas?
    Last edited by zadok; 06-01-2011 at 02:18 AM. Reason: add info

  2. #2
    zadok is offline Junior Member
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    Default

    this morning at 09:25 am I have to restart zimbra again cause soap connection was freezed, can't understand the problem.
    Here some zmstat-charts reports:

    Mailboxd: Request Rate by Client Protocol:


    Mailboxd: Active Connections by Client Protocol:


    Mailboxd: JVM Heap Used:


    Mailboxd: Dirty Lucene Index Writers:



    any help please?

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