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Thread: [SOLVED] SASL Login authentication failed

  1. #1
    r.vignesh is offline Starter Member
    Join Date
    Mar 2011
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    Default [SOLVED] SASL Login authentication failed

    we have problem when a user authenticating for microsoft outlook.
    SASL Login authentication failed for this particular user

    May 30 17:56:06 mstore saslauthd[8391]: zmpost: url='' returned buffer->data='<soap:Envelope xmlns:soap=""><soap:Header><context xmlns="urn:zimbra"/></soap:Header><soap:Body><soap:Fault><soap:Code><soa p:Value>soap:Sender</soap:Value></soap:Code><soap:Reason><soap:Text>authentication failed for</soap:Text></soap:Reason><soapetail><Error xmlns="urn:zimbra"><Code>account.AUTH_FAILED</Code><Trace>com.zimbra.cs.account.AccountServiceEx ception$AuthFailedServiceException: authentication failed for ExceptionId:btpool0-160:// Code:account.AUTH_FAILED at com.zimbra.cs.account.AccountServiceException$Auth FailedServiceException.AUTH_FAILED(AccountServiceE at com.zimbra.cs.account.AccountServiceException$Auth FailedServiceException.AUTH_FAILED(AccountServiceE
    May 30 17:56:06 mstore saslauthd[8391]: auth_zimbra: auth failed: authentication failed for
    May 30 17:56:06 mstore saslauthd[8391]: do_auth : auth failure: [] [service=smtp] [] [mech=zimbra] [reason=Unknown]

    User able to login to webmail.Other users of the same domain able to authenticate using outlook

    Please tell me if you have any idea.


  2. #2
    eddiec is offline Junior Member
    Join Date
    Mar 2013
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    why this post has been marked as SOLVED?

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