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Thread: Removing external MAPI account not freeing up storage?

  1. #1
    ScottChapman is offline Special Member
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    Default Removing external IMAP account not freeing up storage?

    I just noticed on 7.0.1 that when I delete an external IMAP account from the web client, it appears that there is still space on the server left over.

    I am assuming this because the folders I was getting access to externally were large, and I noticed the size of my backups increase proportionally.

    When I deleted the external account the size of my backup didn't change...

    Not sure zimbra keeps this kind of thing and if there is anyway to know if it is still hanging around anymore? Or how to get ride of it?

    Thanks in advance!
    Last edited by ScottChapman; 05-12-2011 at 09:57 AM. Reason: (fixed MAPI->IMAP)
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  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by ScottChapman View Post
    I just noticed on 7.0.1 that when I delete an external MAPI account from the web client, it appears that there is still space on the server left over.
    I assume you mean an IMAP account?

    Quote Originally Posted by ScottChapman View Post
    When I deleted the external account the size of my backup didn't change...

    Not sure zimbra keeps this kind of thing and if there is anyway to know if it is still hanging around anymore? Or how to get ride of it?
    Is the external 'Folder' in your Trash? If it's there it won't have been removed until you delete it or it gets removed automatically. If you had the mail delivered to your Inbox then the mail will remain on your server.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    ScottChapman is offline Special Member
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    I move the folders to my trash because I didn't want to remove the emails from external server.

    I used the default for IMAP accounts which is to deliver the email to a separate folder.

    So, what do I do at this point?
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  4. #4
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by ScottChapman View Post
    I move the folders to my trash because I didn't want to remove the emails from external server.
    If you want to remove this folder then just delete it from the Trash, removing that has no effect on your external account - with the proviso that I assume you left the email on the external server and it's still there.

    Once you remove that folder from the Trash you will remove the email completely from the Zimbra server and the space is freed - I assume that's what you're trying to do?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    ScottChapman is offline Special Member
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    (sorry, meant to say that I DIDN'T move the folder to the trash because I didn't want to remove the folders from the external server). So no, it doesn't exist in my trash.

    So, I am where I am right now. No external account, no folder visible. But clearly taking up space on my server.

    What exactly should I do at this point?

    Seems like a bug that when an external account is removed and the folders are removed that they are still lingering around on the server??
    Last edited by ScottChapman; 05-11-2011 at 08:38 AM.
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