All mails going to Junk folder

[selva80]

Dear Sir,

We have configured the zimbra mail server, now we are find the problem with sending and receving mail going to junk folder, kinldy help to us.


Regards,

S.Selvaraj
9940680214

[ramjimh]

Kindly check with the published ip address is not blacklisted.Also want to know even internal mails are going to junk folder?

With Regards,

Ramji M.H.

[selva80]

Dear Ramji,

internal mails also going to junk folder and if i send gmail & yahoomail also going to junk folder and reciving all mails in junk folder, kindly help to me resolve this issue.

Regards,

S.Selvaraj
+919940680214

Kindly check with the published ip address is not blacklisted.Also want to know even internal mails are going to junk folder?

With Regards,

Ramji M.H.

[phoenix]

It might help if you gave some details about this problem other than 'it's not working', you can start by updating your forum profile with the output of the following command (do not post the output in this thread):

zmcontrol -v

internal mails also going to junk folder and if i send gmail & yahoomail also going to junk folder and reciving all mails in junk folder, kindly help to me resolve this issue.

Have you checked if your public IP is blacklisted? What changes have you made to Zimbra anti-spam system (or any other components)? Did you search the forums and look at some of the other threads that cover this topic? How about posting the headers from one of the emails going to the Junk folder?

[ramjimh]

Using mxtoolbox.com check for blaclisting of public ip.Most propably your ip is blacklisted.So all mails are going to junk based on RBL's.

With Regards,

Ramji M.H.