Delete a broken mailbox

[alessiof]

Hi all,

we are using zimbra 7.1.0, open source version.

A mailbox on my system got broken, and it seems that there is no way of deleting it.

I tried with the web interface, and also from command line. The result is the same: the mailbox is "in maintenance" and can't be deleted. I also tried to put the mailbox back online prior of the deletion, with no luck.

Any advice for this inconvenience?

Tnx for your help!

Alessio Focardi

[jorge_s]

What do logs say when you try to acces that mailbox?

[alessiof]

Basically mailbox can't be accessed from the web interface, upon deletion I get this error:

Messaggio: system failure: deleting mailbox 203 Codice di errore: service.FAILURE Method: [unknown] Dettagli:soap:Receiver

Should I have a look on a particular log file?

Tnx!