OK, disregard this. The user was using the Save button on the search bar thinking she was "saving" the email for later reading. Instead she was creating a blank search with the title she typed in. Some how she missed the 3 messages all stating that this is a saved search, where to save the saved search at, and the title bard of the box saying Saved Search.
__________________ Culley Mail | Dell 2950III | 2x Quad Core 5420 | 8gb RAM | 6x 146gb SAS RAID 0+1 | Red Hat 5.3 | Zimbra 6.0.10 Network Edition Test | VMware ESXi Whitebox | Phenom II Black 3.2ghz | 12gb RAM | 6x 1tb SATA RAID 0+1 | CentOS 5.4 | FOSS, Not in use now |