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Thread: don't enter the administration console

  1. #1
    lagodoy is offline Junior Member
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    Default don't enter the administration console

    dear friends, I installed Zimbra and apparently everything went well, but when entering the administrative console or https: / / xxxx: 7071/zimbraAdmin simply does not enter the page, what could be wrong?
    thanks for help

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by lagodoy View Post
    dear friends, I installed Zimbra and apparently everything went well, but when entering the administrative console or https: / / xxxx: 7071/zimbraAdmin simply does not enter the page, what could be wrong?
    thanks for help
    Which of the forum threads that cover this problem have you used to try and resolve the problem?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    lagodoy is offline Junior Member
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    dear phonix, I could not locate in the forum this problem so I wrote this post. I'm sorry if I did wrong, I'll try to find the answer here or even on another site.

    appreciate the feedback.

  4. #4
    Labsy is offline Elite Member
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    Most common reasons for access to https://zimbra.server.com:7071 does not work:
    - self-signed SSL certificate, which browser does not like, issuing warning about SSL certificate. This can be bypassed by clicking on Continue or accept certificate, depending on browser
    - port 443 is not opened either on firewall/router in front of Zimbra server, or on Zimbra server itself (you mention Ubuntu, run sudo ufw status to see if firewall is active and if port 443 is opened)

    BTW - for diagnostics you should provide more details. "Could not enter page" is not scientific, right? If you setup your server, you should have at least basic knowledge of how to report errors, like "I get Error 500 or 404" or something descriptive.
    You know...once I went to doctor and he asked, hey boy, what's wrong? And I said: "I am ill". He smiled and said, boy, talk to me, I am not Veterinarian...

  5. #5
    lagodoy is offline Junior Member
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    Labsy,
    First, thanks for the feedback.

    Well .... I'm no expert in Linux, I set my server but always with the help of the forums ... I'm learning with the help of friends of the forums ....
    For ufw status - inactive
    To port 443 - the nmap does not appear as open
    In the browser the error appeared (111) connection refused

    I have also configured squid, squid port 443 is released, the log shows suid...... "TCP_MISS/504 - CONNECT 192.168.1.1:7071 - DIRECT/192.168.1.1 - "

    I'm trying to open port 443 iptables rule esout but not getting ... is it so?

    Thanks already,
    Last edited by lagodoy; 04-02-2011 at 06:05 AM.

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