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  #1 (permalink)  
Old 03-28-2011, 02:35 AM
Member
  
Posts: 10
Default [SOLVED] Autocomplete failed
Hi there,

after successfull upgrade from 6.0.8 to latest 7.0.1 everything loogs good, except one user, who has problem wit Autocomplete.
Everytime in compose of new mail, and type few characters to To: field, Zimbra wont to show contacts, but show info Autocomplete failed.
And in /opt/zimbra/log/mailbox.log is loooong information as you can see below.

After Autocomplete error message in web client:
2011-03-28 11:23:14,348 INFO [btpool0-28://mail.och.cz/service/soap/AutoCompleteRequest] [name=divis@raddy.cz;mid=13;ip=193.85.73.244;ua=Zim braWebClient - [unknown] (Win)/7.0.1_GA_3105;] soap - AutoCompleteRequest
2011-03-28 11:23:14,409 INFO [btpool0-28://mail.och.cz/service/soap/AutoCompleteRequest] [name=divis@raddy.cz;mid=13;ip=193.85.73.244;ua=Zim braWebClient - [unknown] (Win)/7.0.1_GA_3105;] SoapEngine - handler exception
com.zimbra.common.service.ServiceException: system failure: Caught IOException opening index
ExceptionId:btpool0-28://mail.och.cz/service/soap/AutoCompleteRequest:1301304194408:bee0d34a4c7b83f1
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
at com.zimbra.cs.index.LuceneIndex.expandWildcardToke n(LuceneIndex.java:459)
at com.zimbra.cs.index.MailboxIndex.expandWildcardTok en(MailboxIndex.java:458)
at com.zimbra.cs.index.query.TextQuery.<init>(TextQue ry.java:113)
at com.zimbra.cs.index.query.TextQuery.<init>(TextQue ry.java:67)
at com.zimbra.cs.index.query.parser.QueryParser.creat eContactQuery(QueryParser.java:660)
at com.zimbra.cs.index.query.parser.QueryParser.creat eQuery(QueryParser.java:606)
at com.zimbra.cs.index.query.parser.QueryParser.toTer m(QueryParser.java:353)
at com.zimbra.cs.index.query.parser.QueryParser.toTex tClause(QueryParser.java:325)
at com.zimbra.cs.index.query.parser.QueryParser.toCla use(QueryParser.java:288)
at com.zimbra.cs.index.query.parser.QueryParser.toQue ry(QueryParser.java:265)
at com.zimbra.cs.index.query.parser.QueryParser.parse (QueryParser.java:235)
at com.zimbra.cs.index.ZimbraQuery.<init>(ZimbraQuery .java:439)
at com.zimbra.cs.index.MailboxIndex.search(MailboxInd ex.java:143)
at com.zimbra.cs.mailbox.IndexHelper.search(IndexHelp er.java:129)
at com.zimbra.cs.mailbox.Mailbox.search(Mailbox.java: 3747)
at com.zimbra.cs.mailbox.Mailbox.search(Mailbox.java: 3716)
at com.zimbra.cs.mailbox.Mailbox.search(Mailbox.java: 3701)
at com.zimbra.cs.mailbox.ContactAutoComplete.queryFol ders(ContactAutoComplete.java:578)
at com.zimbra.cs.mailbox.ContactAutoComplete.query(Co ntactAutoComplete.java:337)
at com.zimbra.cs.service.mail.AutoComplete.query(Auto Complete.java:85)
at com.zimbra.cs.service.mail.AutoComplete.handle(Aut oComplete.java:47)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:406)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:281)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158)
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:294)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:215)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:725)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:208)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:814)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1166)
at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:79)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:388)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:218)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:422)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.handler.DebugHandler.handle(Debu gHandler.java:77)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:326)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:543)
at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:946)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:756)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:405)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:410)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)
Caused by: java.io.FileNotFoundException: /opt/zimbra/index/0/13/index/0/_33_6.del (No such file or directory)
at java.io.RandomAccessFile.open(Native Method)
at java.io.RandomAccessFile.<init>(RandomAccessFile.j ava:212)
at org.apache.lucene.store.SimpleFSDirectory$SimpleFS IndexInput$Descriptor.<init>(SimpleFSDirectory.jav a:76)
at org.apache.lucene.store.SimpleFSDirectory$SimpleFS IndexInput.<init>(SimpleFSDirectory.java:97)
at org.apache.lucene.store.NIOFSDirectory$NIOFSIndexI nput.<init>(NIOFSDirectory.java:98)
at org.apache.lucene.store.NIOFSDirectory.openInput(N IOFSDirectory.java:78)
at org.apache.lucene.store.FSDirectory.openInput(FSDi rectory.java:347)
at com.zimbra.cs.index.LuceneDirectory.openInput(Luce neDirectory.java:135)
at org.apache.lucene.util.BitVector.<init>(BitVector. java:219)
at org.apache.lucene.index.SegmentReader.loadDeletedD ocs(SegmentReader.java:649)
at org.apache.lucene.index.SegmentReader.get(SegmentR eader.java:609)
at org.apache.lucene.index.SegmentReader.get(SegmentR eader.java:583)
at org.apache.lucene.index.DirectoryReader.<init>(Dir ectoryReader.java:109)
at org.apache.lucene.index.ReadOnlyDirectoryReader.<i nit>(ReadOnlyDirectoryReader.java:27)
at org.apache.lucene.index.DirectoryReader$1.doBody(D irectoryReader.java:79)
at org.apache.lucene.index.SegmentInfos$FindSegmentsF ile.run(SegmentInfos.java:677)
at org.apache.lucene.index.DirectoryReader.open(Direc toryReader.java:73)
at org.apache.lucene.index.IndexReader.open(IndexRead er.java:316)
at org.apache.lucene.index.IndexReader.open(IndexRead er.java:262)
at com.zimbra.cs.index.LuceneIndex.openIndexReader(Lu ceneIndex.java:696)
at com.zimbra.cs.index.LuceneIndex.getIndexReaderRef( LuceneIndex.java:785)
at com.zimbra.cs.index.LuceneIndex.getIndexSearcherRe f(LuceneIndex.java:527)
at com.zimbra.cs.index.LuceneIndex.expandWildcardToke n(LuceneIndex.java:423)
... 55 more


Any idea what is bad? The problem is only in one account.

Thank You.

Martin
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  #2 (permalink)  
Old 04-03-2011, 08:37 AM
Special Member
  
Posts: 117
Default
Same here (just upgraded from 6.0.10 -> 7.0.1)

Though my stack trace is slightly different:
Quote:
2011-04-03 11:35:09,194 ERROR [btpool0-165://zimbra.woofplanet.com/service/soap/AutoCompleteRequest] [name=scottchapman@woofplanet.com;mid=12;ip=96.237. 175.2;ua=ZimbraWebClient - SAF3 (Win)/7.0.1_GA_3105;] lucene - Failed to close IndexWriter LuceneIndex{mbox=12, dir=org.apache.lucene.store.NIOFSDirectory@/opt/zimbra/index/0/12/index/0 lockFactory=org.apache.lucene.store.SingleInstance LockFactory@45a8a7e}
java.io.FileNotFoundException: /opt/zimbra/index/0/12/index/0/_fn7_3y.del (No such file or directory)
__________________
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Release 7.1,3_GA.UBUNTU10_64 UBUNTU10_64 FOSS edition.
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  #3 (permalink)  
Old 04-03-2011, 10:28 AM
Member
  
Posts: 10
Default
Can You do reindex user account?
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  #4 (permalink)  
Old 04-03-2011, 10:58 AM
Special Member
  
Posts: 117
Default
Yep. re-index that specific user account successfully.

I get a different error now:
Quote:
java.lang.ClassCastException: com.zimbra.common.mime.MimeBodyPart cannot be cast to com.zimbra.common.mime.MimeMultipart
I happen to see this error frequently for different SOAP requests.
__________________
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Release 7.1,3_GA.UBUNTU10_64 UBUNTU10_64 FOSS edition.
Last edited by ScottChapman; 04-03-2011 at 12:16 PM..
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  #5 (permalink)  
Old 04-24-2011, 05:50 PM
Loyal Member
  
Posts: 97
Default
I did have the same issue..searched and looked at this thread..try re-indexing as suggested..and it resolved the issue.
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Matnor
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