Server Status data is not available.

[aigarspolis]

Hello,

Installed fresh/new Zimbra server. I am receiving this error on the Admin GUI Server status page: "Server Status data is not available. To see the server status, logger service must be installed." Where I should look for problems?

zimbra@e-tag:~> zmcontrol status
        antispam                Running
        antivirus               Running
        imapproxy               Running
        ldap                    Running
        logger                  Running
        mailbox                 Running
        memcached               Running
        mta                     Running
        snmp                    Running
        spell                   Running
        stats                   Running
        zmconfigd               Running

[brian]

There is a brief troubleshooting guide here.

[phoenix]

If this is a single server you also should not have the imapproxy or memcached installed or running - details on how to remove and uninstall those services are in the forums.

[aigarspolis]

There is output:

zimbra@e-tag:~> zmloggerctl status; echo $?; ps ax | grep zmlogger
0
21536 ?        Z      0:00 [zmlogger] <defunct>
21602 ?        S      0:00 zmlogger: zmrrdfetch: server
31029 ?        Z      0:00 [zmlogger] <defunct>
31122 pts/2    S+     0:00 grep zmlogger


zimbra@e-tag:~> /opt/zimbra/libexec/zmrrdfetch -f zmmtastats
no structure found for zmmtastats at /opt/zimbra/libexec/zmrrdfetch line 239.

zimbra@e-tag:~> /opt/zimbra/libexec/zmrrdfetch -c -f zmmtastats
no structure found for zmmtastats at /opt/zimbra/libexec/zmrrdfetch line 239.


zimbra@e-tag:~> grep -w MTA /var/log/zimbra-stats.log
zimbra@e-tag:~>


zimbra@e-tag:~> zmsoap -z GetLoggerStatsRequest stats/@name=zmmtastats | head -20
ERROR: service.FAILURE (system failure: zimbraLogHostname is not configured)


zimbra@e-tag:~> zmsoap -z GetLoggerStatsRequest stats/@name=zmmtastats @limit=1 | head -50
ERROR: service.FAILURE (system failure: zimbraLogHostname is not configured)

[phoenix]

Originally Posted by aigarspolis

There is output:

zimbra@e-tag:~> zmloggerctl status; echo $?; ps ax | grep zmlogger
0
21536 ?        Z      0:00 [zmlogger] <defunct>
21602 ?        S      0:00 zmlogger: zmrrdfetch: server
31029 ?        Z      0:00 [zmlogger] <defunct>
31122 pts/2    S+     0:00 grep zmlogger


zimbra@e-tag:~> /opt/zimbra/libexec/zmrrdfetch -f zmmtastats
no structure found for zmmtastats at /opt/zimbra/libexec/zmrrdfetch line 239.

zimbra@e-tag:~> /opt/zimbra/libexec/zmrrdfetch -c -f zmmtastats
no structure found for zmmtastats at /opt/zimbra/libexec/zmrrdfetch line 239.


zimbra@e-tag:~> grep -w MTA /var/log/zimbra-stats.log
zimbra@e-tag:~>


zimbra@e-tag:~> zmsoap -z GetLoggerStatsRequest stats/@name=zmmtastats | head -20
ERROR: service.FAILURE (system failure: zimbraLogHostname is not configured)


zimbra@e-tag:~> zmsoap -z GetLoggerStatsRequest stats/@name=zmmtastats @limit=1 | head -50
ERROR: service.FAILURE (system failure: zimbraLogHostname is not configured)

The highlighted line would be the problem. What about the answer to the questions in my post above?

[aigarspolis]

Sorry, forget to answer. It's single server and I was removed these services.

[aigarspolis]

How can I set up zimbraLogHostname ?

[phoenix]

Originally Posted by aigarspolis

Sorry, forget to answer. It's single server and I was removed these services.

Then let's first see the status of the service.

[aigarspolis]

Her we go:

        antispam                Running
        antivirus               Running
        ldap                    Running
        logger                  Stopped
                zmlogswatchctl is not running
        mailbox                 Running
        mta                     Running
        snmp                    Running
        spell                   Running
        stats                   Running
        zmconfigd               Running

[aigarspolis]

Any ideas?