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Thread: [SOLVED] iPhone Exchange server zync with Network Edition

  1. #11
    xaqar is offline Member
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    Is it a self signed certificate? If so, you have to let it fail, save the settings, edit the settings, turn off SSL, then it should work.

  2. #12
    lytledd is offline Elite Member
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    Quote Originally Posted by xaqar View Post
    Is it a self signed certificate? If so, you have to let it fail, save the settings, edit the settings, turn off SSL, then it should work.
    This is incorrect. We use self-signed certs and it works just fine.

    Doug
    Ben Franklin quote:

    "Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety."

  3. #13
    xaqar is offline Member
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    Has something changed on IOS devices then? When we were testing several months ago we had to do this to get them to sync with a self signed cert. After installing the verified cert it worked as expected.

  4. #14
    athemiya is offline Intermediate Member
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    Doug thanks for getting back to me on this.

    I am truly lost. I have tried various configurational settings on the exchange setup on the iphone 3GS (latest OS) and all are returning 'unable to verify account information'.

    I have triple and double checked the admin gui of the mail server and zimbra mobile is clearly turned on and enabled.

    Therefore, should I follow xaqar's methodology instead?

    Hesan

  5. #15
    athemiya is offline Intermediate Member
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    Just checked the sync.log:

    Code:
    2011-03-28 14:34:48,696 INFO  [btpool0-8://mail.sussexxxx.com:444/Microsoft-Server-ActiveSync] [] sync - OPTIONS Microsoft-Server-ActiveSync?null
    2011-03-28 14:34:48,739 INFO  [btpool0-8://mail.sussexxxx.com:444/Microsoft-Server-ActiveSync] [] sync - User not found; user=hesan@mail.sussexxxx.com
    2011-03-28 14:34:48,739 INFO  [btpool0-8://mail.sussexxxx.com:444/Microsoft-Server-ActiveSync] [] sync - HTTP/1.1 401 Invalid username or password
    2011-03-28 14:34:49,416 INFO  [btpool0-8://mail.sussexxxx.com:444/Microsoft-Server-ActiveSync] [] sync - OPTIONS Microsoft-Server-ActiveSync?null
    2011-03-28 14:34:49,459 INFO  [btpool0-8://mail.sussexxxx.com:444/Microsoft-Server-ActiveSync] [] sync - User not found; user=hesan@mail.sussexxxx.com
    2011-03-28 14:34:49,459 INFO  [btpool0-8://mail.sussexxxx.com:444/Microsoft-Server-ActiveSync] [] sync - HTTP/1.1 401 Invalid username or password
    2011-03-28 14:34:49,651 INFO  [btpool0-8://mail.sussexxxx.com:444/Microsoft-Server-ActiveSync] [] sync - OPTIONS Microsoft-Server-ActiveSync?null
    2011-03-28 14:34:49,694 INFO  [btpool0-8://mail.sussexxxx.com:444/Microsoft-Server-ActiveSync] [] sync - User not found; user=hesan@mail.sussexxxx.com
    2011-03-28 14:34:49,694 INFO  [btpool0-8://mail.sussexxxx.com:444/Microsoft-Server-ActiveSync] [] sync - HTTP/1.1 401 Invalid username or password
    2011-03-28 14:34:49,914 INFO  [btpool0-8://mail.sussexxxx.com:444/Microsoft-Server-ActiveSync] [] sync - OPTIONS Microsoft-Server-ActiveSync?null
    2011-03-28 14:34:49,957 INFO  [btpool0-8://mail.sussexxxx.com:444/Microsoft-Server-ActiveSync] [] sync - User not found; user=hesan@mail.sussexxxx.com
    2011-03-28 14:34:49,957 INFO  [btpool0-8://mail.sussexxxx.com:444/Microsoft-Server-ActiveSync] [] sync - HTTP/1.1 401 Invalid username or password
    Now, this suggests that I am putting something incorrect in the exchange settings on the iphone? It requuests the following:

    Email: hesan@sussexxxx.com
    Domain: mail.sussexxxx.com
    username: hesan
    passw: xxxxxxx

    Then after it tryes to verify these bits of information first, it then loads up another box entitled; 'Server'. I then add the following

    Server: sussexxxx.com

    Then it replies by saying "Cannot verify info".

    So, from the log it looks as if it doesn't like the fact it is looking for 'hesan@mail.sussexxxx.com', when it should look for 'hesan@sussexxxx.com'.

    Thoughts?

  6. #16
    xaqar is offline Member
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    For domain, try just using sussexxxx.com.

  7. #17
    athemiya is offline Intermediate Member
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    So both the server field and domain field have 'sussexxxx.com' in them. Still no joy!

    Very strange....

    Hesan

  8. #18
    athemiya is offline Intermediate Member
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    I think I may have got this. I noticed that SSLPort was set to 444 - not the default 443. So I found that Apache was using 443. I then changed Apache to 444 and set the zimbraMailSSLPort to 443.

    I have just restarted the server and all is looking normal -am about to re-try the sync again and will report back.

    Hesan

  9. #19
    athemiya is offline Intermediate Member
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    Yes, now solved. Ports were different and changed SSLPort back to default 443, and amended Apache to port 444. Now the exchange settings worked like a charm!

    Thanks for the advice from all
    Hesan

  10. #20
    mk10077 is offline Starter Member
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    athemiya,

    I'm running into the same issue with my setup. Can you give me a little more information on where to change the settings (httpd.conf) or Zimbra? Sorry about the amateur questions. I have no Zimbra experience and kind of inherited it.

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