[SOLVED] iPhone Exchange server zync with Network Edition

[xaqar]

Is it a self signed certificate? If so, you have to let it fail, save the settings, edit the settings, turn off SSL, then it should work.

[lytledd]

Is it a self signed certificate? If so, you have to let it fail, save the settings, edit the settings, turn off SSL, then it should work.

This is incorrect. We use self-signed certs and it works just fine.

Doug

[xaqar]

Has something changed on IOS devices then? When we were testing several months ago we had to do this to get them to sync with a self signed cert. After installing the verified cert it worked as expected.

[athemiya]

Doug thanks for getting back to me on this.

I am truly lost. I have tried various configurational settings on the exchange setup on the iphone 3GS (latest OS) and all are returning 'unable to verify account information'.

I have triple and double checked the admin gui of the mail server and zimbra mobile is clearly turned on and enabled.

Therefore, should I follow xaqar's methodology instead?

Hesan

[athemiya]

Just checked the sync.log:

2011-03-28 14:34:48,696 INFO  [btpool0-8://mail.sussexxxx.com:444/Microsoft-Server-ActiveSync] [] sync - OPTIONS Microsoft-Server-ActiveSync?null
2011-03-28 14:34:48,739 INFO  [btpool0-8://mail.sussexxxx.com:444/Microsoft-Server-ActiveSync] [] sync - User not found; user=hesan@mail.sussexxxx.com
2011-03-28 14:34:48,739 INFO  [btpool0-8://mail.sussexxxx.com:444/Microsoft-Server-ActiveSync] [] sync - HTTP/1.1 401 Invalid username or password
2011-03-28 14:34:49,416 INFO  [btpool0-8://mail.sussexxxx.com:444/Microsoft-Server-ActiveSync] [] sync - OPTIONS Microsoft-Server-ActiveSync?null
2011-03-28 14:34:49,459 INFO  [btpool0-8://mail.sussexxxx.com:444/Microsoft-Server-ActiveSync] [] sync - User not found; user=hesan@mail.sussexxxx.com
2011-03-28 14:34:49,459 INFO  [btpool0-8://mail.sussexxxx.com:444/Microsoft-Server-ActiveSync] [] sync - HTTP/1.1 401 Invalid username or password
2011-03-28 14:34:49,651 INFO  [btpool0-8://mail.sussexxxx.com:444/Microsoft-Server-ActiveSync] [] sync - OPTIONS Microsoft-Server-ActiveSync?null
2011-03-28 14:34:49,694 INFO  [btpool0-8://mail.sussexxxx.com:444/Microsoft-Server-ActiveSync] [] sync - User not found; user=hesan@mail.sussexxxx.com
2011-03-28 14:34:49,694 INFO  [btpool0-8://mail.sussexxxx.com:444/Microsoft-Server-ActiveSync] [] sync - HTTP/1.1 401 Invalid username or password
2011-03-28 14:34:49,914 INFO  [btpool0-8://mail.sussexxxx.com:444/Microsoft-Server-ActiveSync] [] sync - OPTIONS Microsoft-Server-ActiveSync?null
2011-03-28 14:34:49,957 INFO  [btpool0-8://mail.sussexxxx.com:444/Microsoft-Server-ActiveSync] [] sync - User not found; user=hesan@mail.sussexxxx.com
2011-03-28 14:34:49,957 INFO  [btpool0-8://mail.sussexxxx.com:444/Microsoft-Server-ActiveSync] [] sync - HTTP/1.1 401 Invalid username or password

Now, this suggests that I am putting something incorrect in the exchange settings on the iphone? It requuests the following:

Email: hesan@sussexxxx.com
Domain: mail.sussexxxx.com
username: hesan
passw: xxxxxxx

Then after it tryes to verify these bits of information first, it then loads up another box entitled; 'Server'. I then add the following

Server: sussexxxx.com

Then it replies by saying "Cannot verify info".

So, from the log it looks as if it doesn't like the fact it is looking for 'hesan@mail.sussexxxx.com', when it should look for 'hesan@sussexxxx.com'.

Thoughts?

[xaqar]

For domain, try just using sussexxxx.com.

[athemiya]

So both the server field and domain field have 'sussexxxx.com' in them. Still no joy!

Very strange....

Hesan

[athemiya]

I think I may have got this. I noticed that SSLPort was set to 444 - not the default 443. So I found that Apache was using 443. I then changed Apache to 444 and set the zimbraMailSSLPort to 443.

I have just restarted the server and all is looking normal -am about to re-try the sync again and will report back.

Hesan

[athemiya]

Yes, now solved. Ports were different and changed SSLPort back to default 443, and amended Apache to port 444. Now the exchange settings worked like a charm!

Thanks for the advice from all
Hesan

[mk10077]

athemiya,

I'm running into the same issue with my setup. Can you give me a little more information on where to change the settings (httpd.conf) or Zimbra? Sorry about the amateur questions. I have no Zimbra experience and kind of inherited it.