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Thread: My tomcat service fail to start ,

  1. #1
    chenthil is offline Active Member
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    Default My tomcat service fail to start ,

    I am new to Zimbra , can u let me know , why my tomcat service is not starting . i have tried to restart my server and even i have tried to stop the zimbra and start them again by zmcontrol start ..as zimbra user.
    Last edited by chenthil; 10-05-2006 at 03:04 AM.

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    dijichi2 is offline OpenSource Builder & Moderator
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    Sorry i can't help, my psychic powers have failed today. Most common problem with tomcat not starting is other apps already sitting on the ports (ie 110, 143).

  3. #3
    demanl is offline Loyal Member
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    Quote Originally Posted by chenthil
    I am new to Zimbra , can u let me know , why my tomcat service is not starting . i have tried to restart my server and even i have tried to stop the zimbra and start them again by zmcontrol start ..as zimbra user.

    Hello.....

    I'm having much the same problem......

    try shutting down your imapproxy.........by logging in as root and 'su - zimbra'

    then

    zmperditionctl stop

    tomcat start

    and let me know how you make out.....

    I just discovered that if my imapproxy is running...tomcat will not run...and if imapproxy is stopped...then tomcat will start......

    ..so...what does this mean...it means that my imapproxy is incorrectly configured to listen on either port 110 or 143 causing a conflict with tomcat....and I'm still in the process of sorting this new relevation out.....

    ...but I'm curious if you have the same problem as I do...

    I'm running on FC4.....what are you running on...???

    I'm still very happy with ZIMBRA.....this little problem is NOTHING compared to the problems I used to have with MS/EXCHANGE.......once I found zimbra....I gave my MS SMALLBUSINESS SERVER 2000 SOFTWARE away...never to been seen or heard from again........

  4. #4
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    claros is offline Project Contributor
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    Quote Originally Posted by chenthil
    I am new to Zimbra , can u let me know , why my tomcat service is not starting . i have tried to restart my server and even i have tried to stop the zimbra and start them again by zmcontrol start ..as zimbra user.
    Check if you are using an UTF8 charset on your system.
    If it is so, change the variable in /etc/sysconfig/i18n to
    LANG="en_US"
    and restart the system.

    Ciao

  5. #5
    demanl is offline Loyal Member
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    Quote Originally Posted by chenthil
    I am new to Zimbra , can u let me know , why my tomcat service is not starting . i have tried to restart my server and even i have tried to stop the zimbra and start them again by zmcontrol start ..as zimbra user.

    Okay I figured out my problem......

    turns out that you cannot have a imap and pop3 proxy service configured on a single zimbra server......I had the imap and pop3 proxy ports configured in the admin panel.....so I just blanked out the port numbers for the imap and pop3 server ports and voila....all is well after a zimbra restart.....

    so good luck....

  6. #6
    mintra is offline Special Member
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    Default Clarification

    Admin panel? do you mean the web interface or somewhere else

  7. #7
    phoenix is online now Zimbra Consultant & Moderator
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    Yes, he means the admin ui.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  8. #8
    timwiel is offline Active Member
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    I am having the exact same issue as this except I cannot access the admin ui due to the tomcat server being down. How does one remove the imapproxy settings.

    Additionally I have no zmprov - when I run it it comes up with the following error

    Code:
    zimbra@greenstone:/root$ zmprov
    [] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
    [] INFO: Retrying request
    [] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
    [] INFO: Retrying request
    [] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
    [] INFO: Retrying request
    ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
    Any help would be great

  9. #9
    rusty741 is offline Member
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    Quote Originally Posted by demanl View Post
    Okay I figured out my problem......

    turns out that you cannot have a imap and pop3 proxy service configured on a single zimbra server......I had the imap and pop3 proxy ports configured in the admin panel.....so I just blanked out the port numbers for the imap and pop3 server ports and voila....all is well after a zimbra restart.....

    so good luck....
    So I did the same thing as you did and all seems to be working again. I'm curious to know, you blanked out the port numbers for the IMAP and POP3 Server ports, does this mean you are not using those protocols on this system and therefore just took out a port to listen on, or is this one of those small quirks about the system?

    Thanks,
    Rusty.

  10. #10
    timwiel is offline Active Member
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    Default This is how I fixed it

    This is how I fixed it - imapproxy should not be turned on within a single server - it creates terrible problems when the server is restarted or zimbra is restarted

    Tomcat won't start and thus zmprov is not available

    I did this and it fixed it

    1. zmperiditionctl stop
    2. zmcontrol status
    * imapproxy should be stopped
    3. zmmtactl start <- probably not needed but I did it all the same
    4. tomcat start
    5. Go into the admin panel in your browser and remove the checkbox next to imapproxy in the server control panel and remember to never ever check that box again
    6. zmcontrol restart - and imapproxy should start

    Done

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