Hello,
Our users cannot access their Junkmail folder via IMAP. Is there anything that needs configuration in order to obtain it (or accessing the Junkmail folder is restricted to the web interface)?
[]s
Pablo
Hello,
Our users cannot access their Junkmail folder via IMAP. Is there anything that needs configuration in order to obtain it (or accessing the Junkmail folder is restricted to the web interface)?
[]s
Pablo
It works for me in Thunderbird, Outlook etc.
Can't they subscribe to the folders on the server? If not, you'll need to give a better description of what exactly is happening and any errors they're seeing and the mail clients they're using.
Regards
Bill
Hello,
Er.... just forget about it. Users were trying to access a non-existant folder named "Spam" (since this is how it's shown in the web interface - due to i18n) instead of the folder named "Junk".
Sorry for the inconvenience,
Pablo
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