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Thread: ZCS 7.0.1 Web Client Print Issue

  1. #1
    Yopofun is offline Junior Member
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    Default ZCS 7.0.1 Web Client Print Issue

    Hi,

    We upgraded from:

    zcs-NETWORK-7.0.0_GA_3105.UBUNTU10_64.20110304195508.tgz

    To

    zcs-NETWORK-7.0.1_GA_3105.UBUNTU10_64.20110304195508.tgz

    The issue is that when a user using the Web Client selects Calendar, View and selects Day, when they click the print icon, it comes up with wanting to print the Start Of The Week day. So if a user selects to print Thursday, when the print preview page comes up, it shows Monday.

    If I change the Start of the Week day to be Tuesday, the print preview page comes up as being Tuesday, no matter what other day of that week I select.

    I have opened up a ticket as this being a bug under ticket 57769 in the Bugzilla.

    Anyone else having this issue in ZCS 7.0.1 x64 using Ubuntu 10.04 or any other OS/hardware builds?

    Thanks and regards,

    Tim

  2. #2
    GaryHarmon is offline New Member
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    I'm glad I saw this! I just upgraded about an hour ago and I have the same issue. We have some drivers that print out the day view every morning before they leave, this will be a problem for them.
    Thanks for the heads up.


    I just tried printing a day view from the Desktop 7 client and got this error:

    HTTP ERROR 500

    Problem accessing /zimbra/h/printcalendar. Reason:

    Problems calling function 'zm:lightenColor'

    Caused by:

    javax.el.ELException: Problems calling function 'zm:lightenColor'
    at com.sun.el.parser.AstFunction.getValue(AstFunction .java:132)
    at com.sun.el.ValueExpressionImpl.getValue(ValueExpre ssionImpl.java:206)
    at org.apache.jasper.runtime.PageContextImpl.evaluate Expression(PageContextImpl.java:1001)
    at org.apache.jsp.h.printcalendar._jspx_meth_c_forEac h_0(Unknown Source)
    at org.apache.jsp.h.printcalendar._jspService(Unknown Source)
    at org.apache.jasper.runtime.HttpJspBase.service(Http JspBase.java:109)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.apache.jasper.servlet.JspServletWrapper.servic e(JspServletWrapper.java:389)
    at org.apache.jasper.servlet.JspServlet.serviceJspFil e(JspServlet.java:486)
    at org.apache.jasper.servlet.JspServlet.service(JspSe rvlet.java:380)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at com.zimbra.webClient.servlet.JspServlet.service(Js pServlet.java:64)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1166)
    at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:79)
    at com.zimbra.webClient.filters.SetHeaderFilter.doFil ter(SetHeaderFilter.java:241)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:388)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:218)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:422)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.Server.handle(Server.java:326)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:543)
    at org.mortbay.jetty.HttpConnection$RequestHandler.he aderComplete(HttpConnection.java:929)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:549)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:212)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:405)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:410)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)
    Caused by: java.lang.NumberFormatException: For input string: ""
    at java.lang.NumberFormatException.forInputString(Unk nown Source)
    at java.lang.Integer.parseInt(Unknown Source)
    at java.lang.Integer.valueOf(Unknown Source)
    at java.lang.Integer.decode(Unknown Source)
    at java.awt.Color.decode(Unknown Source)
    at com.zimbra.cs.taglib.bean.BeanUtils.lightenColor(B eanUtils.java:1416)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknow n Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at com.sun.el.parser.AstFunction.getValue(AstFunction .java:127)
    ... 34 more

    Caused by:

    java.lang.NumberFormatException: For input string: ""
    at java.lang.NumberFormatException.forInputString(Unk nown Source)
    at java.lang.Integer.parseInt(Unknown Source)
    at java.lang.Integer.valueOf(Unknown Source)
    at java.lang.Integer.decode(Unknown Source)
    at java.awt.Color.decode(Unknown Source)
    at com.zimbra.cs.taglib.bean.BeanUtils.lightenColor(B eanUtils.java:1416)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknow n Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at com.sun.el.parser.AstFunction.getValue(AstFunction .java:127)
    at com.sun.el.ValueExpressionImpl.getValue(ValueExpre ssionImpl.java:206)
    at org.apache.jasper.runtime.PageContextImpl.evaluate Expression(PageContextImpl.java:1001)
    at org.apache.jsp.h.printcalendar._jspx_meth_c_forEac h_0(Unknown Source)
    at org.apache.jsp.h.printcalendar._jspService(Unknown Source)
    at org.apache.jasper.runtime.HttpJspBase.service(Http JspBase.java:109)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.apache.jasper.servlet.JspServletWrapper.servic e(JspServletWrapper.java:389)
    at org.apache.jasper.servlet.JspServlet.serviceJspFil e(JspServlet.java:486)
    at org.apache.jasper.servlet.JspServlet.service(JspSe rvlet.java:380)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at com.zimbra.webClient.servlet.JspServlet.service(Js pServlet.java:64)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1166)
    at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:79)
    at com.zimbra.webClient.filters.SetHeaderFilter.doFil ter(SetHeaderFilter.java:241)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:388)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:218)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:422)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.Server.handle(Server.java:326)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:543)
    at org.mortbay.jetty.HttpConnection$RequestHandler.he aderComplete(HttpConnection.java:929)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:549)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:212)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:405)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:410)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)

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    Quote Originally Posted by Yopofun View Post
    Hi,

    We upgraded from:

    zcs-NETWORK-7.0.0_GA_3105.UBUNTU10_64.20110304195508.tgz

    To

    zcs-NETWORK-7.0.1_GA_3105.UBUNTU10_64.20110304195508.tgz

    The issue is that when a user using the Web Client selects Calendar, View and selects Day, when they click the print icon, it comes up with wanting to print the Start Of The Week day. So if a user selects to print Thursday, when the print preview page comes up, it shows Monday.

    If I change the Start of the Week day to be Tuesday, the print preview page comes up as being Tuesday, no matter what other day of that week I select.

    I have opened up a ticket as this being a bug under ticket 57769 in the Bugzilla.

    Anyone else having this issue in ZCS 7.0.1 x64 using Ubuntu 10.04 or any other OS/hardware builds?

    Thanks and regards,

    Tim
    Last edited by GaryHarmon; 03-11-2011 at 12:05 AM. Reason: More information

  3. #3
    liverpoolfcfan's Avatar
    liverpoolfcfan is offline Outstanding Member
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    Same issue 7.0.1 - CentOS 5.5_x64 - voting for your bug.

  4. #4
    skenkin is offline Active Member
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    We are also experiencing a similar issue with printing emails that contain attachments.

    I have filed bug# 57907

  5. #5
    woodbot is offline Junior Member
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    Exact same issue here 7.0.1 on RHEL5 x64

  6. #6
    lil_evil is offline Junior Member
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    is there some kind of (temporary) fix.
    I now have many people breathing down my neck and I do not want to downgrade the existing infrastructure.
    Apparently its fixed in 7.1, anybody knows when this will be available?

    cheers
    lil

  7. #7
    lil_evil is offline Junior Member
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    I also tried to replace the jitty directory from 7.0 but that didn't seem to fix the issue.

  8. #8
    miguel is offline Special Member
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    It's a shame no one from zimbra give a hotfix for this

  9. #9
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by miguel View Post
    It's a shame no one from zimbra give a hotfix for this
    Hotfixes are generally not supplied for bugs except in very special circumstances. You should also go to the bug report and check it's current status then look in the Product Portal for any target release for the fix.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  10. #10
    miguel is offline Special Member
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    I think this is a very special circumstance for everyone who uses the web client as mail client, it's a basic function for who use calendaring which is never suppose to broke within an upgrade IMO

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