[SOLVED] Daily mail report empty

[przyswa]

Hi,

Since my last upgrade to v6.0.9 the Daily mail report are empty as show the attached image

How to fix ?

Thanks in advance.

Sam.

[przyswa]

So...

No news, bad news

Sam.

[Saturdays]

Paste the output of,

/opt/zimbra/libexec/zmdailyreport

and

zmcontrol status

[przyswa]

Ok but the "/opt/zimbra/libexec/zmdailyreport" give an empty report too !?

zimbra@zimbra:/$ /opt/zimbra/libexec/zmdailyreport

Grand Totals
------------
messages

0 received
0 delivered
0 forwarded
0 deferred
0 bounced
0 rejected (0%)
0 reject warnings
0 held
0 discarded (0%)

0 bytes received
0 bytes delivered
0 senders
0 sending hosts/domains
0 recipients
0 recipient hosts/domains


Per-Hour Traffic Summary
time received delivered deferred bounced rejected
--------------------------------------------------------------------
0000-0100 0 0 0 0 0
0100-0200 0 0 0 0 0
0200-0300 0 0 0 0 0
0300-0400 0 0 0 0 0
0400-0500 0 0 0 0 0
0500-0600 0 0 0 0 0
0600-0700 0 0 0 0 0
0700-0800 0 0 0 0 0
0800-0900 0 0 0 0 0
0900-1000 0 0 0 0 0
1000-1100 0 0 0 0 0
1100-1200 0 0 0 0 0
1200-1300 0 0 0 0 0
1300-1400 0 0 0 0 0
1400-1500 0 0 0 0 0
1500-1600 0 0 0 0 0
1600-1700 0 0 0 0 0
1700-1800 0 0 0 0 0
1800-1900 0 0 0 0 0
1900-2000 0 0 0 0 0
2000-2100 0 0 0 0 0
2100-2200 0 0 0 0 0
2200-2300 0 0 0 0 0
2300-2400 0 0 0 0 0

Host/Domain Summary: Message Delivery (top 50)
sent cnt bytes defers avg dly max dly host/domain
-------- ------- ------- ------- ------- -----------

Host/Domain Summary: Messages Received (top 50)
msg cnt bytes host/domain
-------- ------- -----------

top 50 Senders by message count: none

top 50 Recipients by message count: none

top 50 Senders by message size: none

top 50 Recipients by message size: none

message deferral detail: none

message bounce detail (by relay): none

message reject detail: none

message reject warning detail: none

message hold detail: none

message discard detail: none

smtp delivery failures: none

Warnings: none

Fatal Errors: none

Panics: none

Master daemon messages: none

and "zmcontrol status" show nothing wrong !?

zimbra@zimbra:/$ zmcontrol status
Host zimbra.geismar.com
antispam Running
antivirus Running
ldap Running
logger Running
mailbox Running
mta Running
snmp Running
spell Running
stats Running

Thanks for your help.

Sam.

[phoenix]

Originally Posted by przyswa

So...

No news, bad news

No, just a lack of information. What's the status of the services? What's in the /var/log/zimbra.log file - anything that relates to messages being sent/received? Is your syslog service running?

[przyswa]

Originally Posted by phoenix

No, just a lack of information. What's the status of the services? What's in the /var/log/zimbra.log file - anything that relates to messages being sent/received? Is your syslog service running?

After looking the logs they are no more rotated since the last upgrade to 6.0.9 the logrotate cron job return an error:

./logrotate
error: zimbra:5 unknown user 'USER'

Why !

Sam.

[przyswa]

So, I found the bug and the fix here

Why this bug is not fixed in the 6.0.9 ?

In fact I never upgraded wthout problem...

Sam.

[phoenix]

Originally Posted by przyswa

Why this bug is not fixed in the 6.0.9 ?

For the simple reason that it wasn't reported until ZCS 6.0.9.

[przyswa]

Originally Posted by phoenix

For the simple reason that it wasn't reported until ZCS 6.0.9.

Right... it's a good reason, but this bug was notified on Zimbra forum here

Sam.

[phoenix]

Originally Posted by przyswa

Right... it's a good reason, but this bug was notified on Zimbra forum here

Bugs do not get fixed unless they are reported in bugzilla, a forum thread on a particular topic/problem does not get to the attention of the developers.

If you also look at the forum thread on the problem you'll see it was posted a day after the bug report was filed against 6.0.9.