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Thread: Unable to delete files from briefcase

  1. #1
    bhwong is offline Elite Member
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    Default Unable to delete files from briefcase

    One of our users is unable to delete any of his files from his briefcase. Is this another known bug or should I submit one? The error message is as followed:

    An object with that name already exists.
    method: ItemActionRequest
    msg: object with that name already exists: 4673_001.pdf
    code: mail.ALREADY_EXISTS
    detail: soap:Sender
    trace: btpool0-35057://mail.domain.com/service/soap/ItemActionRequest:1299552621115:11252f57aa42e822
    request:

    Body: {
    ItemActionRequest: {
    _jsns: "urn:zimbraMail",
    action: {
    id: "1032",
    l: "3",
    op: "move"
    }
    }
    },
    Header: {
    context: {
    _jsns: "urn:zimbra",
    account: {
    _content: "user@domain.com",
    by: "name"
    },
    authToken: "(removed)",
    session: {
    _content: 162374,
    id: 162374
    },
    userAgent: {
    name: "ZimbraWebClient - FF3.0 (Win)",
    version: "6.0.6_GA_2324.UBUNTU8_64"
    }
    }
    }

  2. #2
    bhwong is offline Elite Member
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    Default

    The resolution to resolve this, is to create a new folder and move the files to be deleted into this folder and delete this folder instead.

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