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Thread: [SOLVED] Anti-Spam/Anti-Virus Activity graph empty after upgrade (6->7)

  1. #1
    John Siu is offline Loyal Member
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    Default [SOLVED] Anti-Spam/Anti-Virus Activity graph empty after upgrade (6->7)

    Anti-Spam/Anti-Virus Activity graph empty after upgrade.

    Old data is showing but stay flat line 0 from day after upgrade.

    The spam filter and anti-virus filter seems to be working as we are seeing spam going into junk folder. Another thing is x-spam tags are missing from those junk mail.

    Anyone can point me to the right direction to fix those?

  2. #2
    John Siu is offline Loyal Member
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    Actually the spam filter stop working, spam is getting into everyone mail boxes now.

  3. #3
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by John Siu View Post
    Actually the spam filter stop working, spam is getting into everyone mail boxes now.
    You need to provide some information about the problem other than 'it's not working', look in the log files and see what errors are there then look at some of the headers of the spam and see why it's not being added to the spam folder or rejected. You should also look at the services and see if they're all working and what your kill/tag percentages are set to.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  4. #4
    John Siu is offline Loyal Member
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    I was looking into log file but I don't even know which one or what to look into. I was looking in them for hours yesterday but don't seems to see error in them.

    The daemons are running, but the function seems to be gone. I just went into my boss mailbox and moved like 60 spam into the junk folder manually.

    Following is zmcontrol status:
    Code:
    Host mx10.cdoc.ca
    	antispam                Running
    	antivirus               Running
    	ldap                    Running
    	logger                  Running
    	mailbox                 Running
    	memcached               Running
    	mta                     Running
    	snmp                    Running
    	spell                   Running
    	stats                   Running
    	zmconfigd               Running
    Following is one of the spam header, there is no X-Spam-Flag nor X-Virus-Scanned tag in it:
    Code:
    Return-Path: JalisaChilen3464@ukrtel.net
    Received: from mx10.cdoc.ca (LHLO mx10.cdoc.ca) (192.168.1.10) by
     mx10.cdoc.ca with LMTP; Wed, 2 Mar 2011 10:17:35 -0500 (EST)
    Received: from ukrtel.net (246-255-134-95.pool.ukrtel.net [95.134.255.246])
    	by mx10.cdoc.ca (Postfix) with ESMTP id 275AA57C009
    	for <******@cdoc.ca>; Wed,  2 Mar 2011 10:17:34 -0500 (EST)
    Received: from alex (localhost [127.0.0.1])
    	by alex (8.13.4/8.13.4) with SMTP id 4d757C592E8B7c8
    	for <*******@cdoc.ca>; Wed, 2 Mar 2011 17:17:57 +0200
    	(envelope-from JalisaChilen3464@ukrtel.net)
    Message-Id: <2011321717.62E13D3EE469017CD2EF2@alex>
    From: JalisaChilen3464@ukrtel.net
    To: ******@cdoc.ca
    Reply-To: JalisaChilen3464@ukrtel.net
    Subject: ****** XXXXXX ® -63% discount
    Mime-Version: 1.0
    Content-Type: text/html; charset=utf-8
    Content-Transfer-Encoding: 7bit
    Date: Wed,  2 Mar 2011 10:17:34 -0500 (EST)
    PS: XXXXXX above is the blue pill start with a V.
    Last edited by John Siu; 03-02-2011 at 12:13 PM.

  5. #5
    John Siu is offline Loyal Member
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    I found the cause of the problem.

    After upgrading from 6.x to 7, I had the empty main.cf problem and followed some instruction in one of the other thread(didn't keep note on which) to recreat it manually. Everything work except one line is missing:

    Code:
    content_filter = smtp-amavis:[127.0.0.1]:10024
    I did a clean install of zimbra7 on a local virtualbox machine and compared main.cf to find that out.

    This fix the AS/AV filtering issue. However configuration from admin console, CL/GUI, doesn't seems to make into main.cf. Still no idea how to fix that part.

  6. #6
    John Siu is offline Loyal Member
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    Quote Originally Posted by John Siu View Post
    ...

    This fix the AS/AV filtering issue. However configuration from admin console, CL/GUI, doesn't seems to make into main.cf. Still no idea how to fix that part.
    OK, this part fixed too.

    Again followed advice from another thread and remove, add back rbl from command line clear the issue of updating main.cf. With additional instruction: Zimbra MTA - Zimbra :: Wiki - Turning On or Off RBLs

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