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Old 02-28-2011, 08:12 AM
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Posts: 81
Default [SOLVED] Admin Console Errors After 7.0 Upgrade

Migrated from version 5.0.23 to version 7.0.0.6289.

I am finding a number of elements in the admin console web interface that fail. Here are two:

Under Tools -> Certificates.
Server error encountered. Message: system failure:exception during euth {RemoteManager: myserver.com->zimbra@myserver.com:22} Error code: service.FAILURE Method: [unknown] Details:soap:Receiver

Under Tools -> Mail Queues
Server error encountered. Message: system failure:exception during euth {RemoteManager: myserver.com->zimbra@myserver.com:22} Error code: service.FAILURE Method: [unknown] Details:soap:Receiver

Same error. How can I troubleshoot this further? The certs are most important as I need to make sure those are properly deployed.

Thanks!
Tom
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Old 02-28-2011, 08:20 AM
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Posts: 20,314
Default

You should start with these threads: https://blekko.com/ws/+site%3Azimbra...r%22+%2Bsolved
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Bill

Last edited by phoenix; 03-08-2011 at 08:08 AM..
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Old 03-08-2011, 07:49 AM
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Posts: 81
Default

Issue resolved by regenerating ssh keys and then testing.

[zimbra@mail ~]$ zmsshkeygen
Generating public/private dsa key pair.
Your identification has been saved in /opt/zimbra/.ssh/zimbra_identity.
Your public key has been saved in /opt/zimbra/.ssh/zimbra_identity.pub.
The key fingerprint is:
<fingerprint> mail.myserver.com

[zimbra@mail ~]$ zmupdateauthkeys
updating mail.myserver.com
Fetching key for mail.myserver.com
Updating /opt/zimbra/.ssh/authorized_keys

[zimbra@mail ~]$ ssh -i .ssh/zimbra_identity -o strictHostKeyChecking=no zimbra@mail.myserver.com
Warning: Permanently added mail.myserver.com,<ip>(RSA) to the list of known hosts.

Connection to mail.myserver.com closed.
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