License Error: Mail: AccountsLimit exceed: 2/1

[smguenther]

Hello,

I have installed the trail version of the network edition on a centos 5.5.

After the successful installation I have configured the authentication for our domain by using an external ldap server. This seems to work, too.

But when I now try to setup a new account, I get the following error message:

Mail: AccountsLimit execeeded: 2/1 Errorcode:
service. License_Error Method: [unknown]
Details: soap.Receiver

The web interface tells me, that the license is valid for 43 days.

Does anyone have an idea what's going wrong?

Thanks for any hints or suggestions,

Stefan

[sunnycloud]

Hello,

I've got the exact same problem, except that I have '4/1' instead of '2/1'. There is still 20 days left to my trial license and I have only created 2 accounts. Does anyone have an idea how to resolve this problem ?

thanks

[mek1]

I am also experiencing this issue. 'AccountsLimit exceeded: 7/1' when testing the migration wizard with our trial license.

[mek1]

I figured it out (at least for us). The trial license was never activated. Log into admin and check Global Settings > License tab. I just clicked 'Activate', then tried doing an import and didn't get the failure message.

Hope that helps.

[malayo]

not work in my situation though. still have 35 days. after patched to 7.1.1 p2, cannot create a user.

the activate license already greyed out.

[malayo]

my bad...

on 7.1.1 i have to go to global settings > license (tab), then click activate license. I missed the tab bit early in the morning