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Thread: GMail and Yahoo Mark Email as Spam

  1. #1
    hmx_ryan is offline New Member
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    Default GMail and Yahoo Mark Email as Spam

    Good day, I new here, hope I'm making the right way of posting my Problem...

    Anyway, I have a problem with sending email to GMail and YahooMail, and probably others to.. If I send Email Via admin account of Zimbra, it won't go to SPAM, however if I use one of the accounts that I created, the Email would go directly to SPAM...here the full message

    Code:
    Delivered-To: rgpdeguma@gmail.com
    Received: by 10.220.157.199 with SMTP id c7cs127633vcx;
            Thu, 24 Feb 2011 00:00:02 -0800 (PST)
    Received: by 10.90.247.29 with SMTP id u29mr1508811agh.150.1298534402554;
            Thu, 24 Feb 2011 00:00:02 -0800 (PST)
    Return-Path: <admin@fdamindanao.dyndns.org>
    Received: from themail.fdamindanao.dyndns.org ([119.92.247.181])
            by mx.google.com with ESMTP id w15si19606037anw.118.2011.02.24.00.00.00;
            Thu, 24 Feb 2011 00:00:01 -0800 (PST)
    Received-SPF: neutral (google.com: 119.92.247.181 is neither permitted nor denied by best guess record for domain of admin@fdamindanao.dyndns.org) client-ip=119.92.247.181;
    Authentication-Results: mx.google.com; spf=neutral (google.com: 119.92.247.181 is neither permitted nor denied by best guess record for domain of admin@fdamindanao.dyndns.org) smtp.mail=admin@fdamindanao.dyndns.org
    Received: from localhost (localhost [127.0.0.1])
    	by themail.fdamindanao.dyndns.org (Postfix) with ESMTP id D5DE11081E36
    	for <rgpdeguma@gmail.com>; Thu, 24 Feb 2011 15:59:58 +0800 (PHT)
    X-Virus-Scanned: amavisd-new at fdamindanao.dyndns.org
    Received: from themail.fdamindanao.dyndns.org ([127.0.0.1])
    	by localhost (themail.fdamindanao.dyndns.org [127.0.0.1]) (amavisd-new, port 10024)
    	with ESMTP id o5j+G95aLBj5 for <rgpdeguma@gmail.com>;
    	Thu, 24 Feb 2011 15:59:58 +0800 (PHT)
    Received: from themail.fdamindanao.dyndns.org (TheMail.fdamindanao.dyndns.org [172.16.1.3])
    	by themail.fdamindanao.dyndns.org (Postfix) with ESMTP id 49BF71081E34
    	for <rgpdeguma@gmail.com>; Thu, 24 Feb 2011 15:59:58 +0800 (PHT)
    Date: Thu, 24 Feb 2011 15:59:58 +0800 (PHT)
    From: admin@fdamindanao.dyndns.org
    To: rgpdeguma@gmail.com
    Subject: tesgffjmfjmfhkj
    Message-ID: <b23925e2-dad3-4d0f-bcec-4007e5131c62@TheMail>
    Content-Type: text/plain; charset=utf-8
    Content-Transfer-Encoding: 7bit
    MIME-Version: 1.0
    X-Originating-IP: [192.168.1.164]
    X-Mailer: Zimbra 7.0.0_GA_3077 (ZimbraWebClient - FF3.0 (Win)/7.0.0_GA_3077)

  2. #2
    Labsy is offline Elite Member
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    Default

    My best guess (and I am pretty sure about it) is that reason for delivering your mail in SPAM folder is wrong reverse lookup pointer of your public IP, on which your mail server is residing:

    181.247.92.119.in-addr.arpa. PTR 86400 119.92.247.181.static.pldt.net.

    It should reverse lookup into themail.fdamindanao.dyndns.org, but instead it resolves to 119.92.247.181.static.pldt.net, which is why your mail is placed in SPAM folder.

    Solution:
    Since you are on dynamic IP range, you have no option to resolve it. Best is to get static IP and then ask your ISP provider to add revrse PTR pointer, which would be exactly the same as forward A pointer of your domain name is.

  3. #3
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by Labsy View Post
    Solution:
    Since you are on dynamic IP range, you have no option to resolve it.
    Relay through another server?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  4. #4
    hmx_ryan is offline New Member
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    Yes, we do have a Static IP... What should we tell to our ISP?

  5. #5
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by hmx_ryan View Post
    Yes, we do have a Static IP... What should we tell to our ISP?
    Tell them you want a reverse DNS for your IP.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  6. #6
    hmx_ryan is offline New Member
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    Hi, I have already a reverse PTR for our Domain...However, we do still have the problem... Our mails are still being sent to Spam folder...please help...thanks

  7. #7
    John Siu is offline Loyal Member
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    fdamindanao.dyndns.org doesn't seems to have a mx record. Try add a mx record for your email server.

  8. #8
    hmx_ryan is offline New Member
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    Quote Originally Posted by John Siu View Post
    fdamindanao.dyndns.org doesn't seems to have a mx record. Try add a mx record for your email server.
    We have a dyndns.org domain name... and also we have a Split DNS set up...

  9. #9
    John Siu is offline Loyal Member
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    Quote Originally Posted by hmx_ryan View Post
    We have a dyndns.org domain name... and also we have a Split DNS set up...
    You need a MX record for domain fdamindanao.dyndns.org pointing to themail.fdamindanao.dyndns.org in your external/public dns setup.

    In your public dns fdamindanao.dyndns.org config something like this:
    Code:
    @ MX 10 themail.fdamindanao.dyndns.org
    You may not need the @ sign.

    Also try adding a spf record too:
    Code:
    @    IN    TXT    "v=spf1 mx"

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