6.0.10 to 7.0.0 NetworkEdition Upgrade Problems

[liston13]

I am attempting to upgrade our email server to 7.0.0 but presently receiving the below error.

Operations logged to /tmp/install.log.17684
Checking for existing installation...
zimbra-ldap...FOUND zimbra-ldap-6.0.10_GA_2692
zimbra-logger...FOUND zimbra-logger-6.0.10_GA_2692
zimbra-mta...FOUND zimbra-mta-6.0.10_GA_2692
zimbra-snmp...FOUND zimbra-snmp-6.0.10_GA_2692
zimbra-store...FOUND zimbra-store-6.0.10_GA_2692
zimbra-apache...FOUND zimbra-apache-6.0.10_GA_2692
zimbra-spell...FOUND zimbra-spell-6.0.10_GA_2692
zimbra-convertd...FOUND zimbra-convertd-6.0.10_GA_2692
zimbra-memcached...NOT FOUND
zimbra-proxy...NOT FOUND
zimbra-archiving...NOT FOUND
zimbra-cluster...NOT FOUND
zimbra-core...FOUND zimbra-core-6.0.10_GA_2692
ZCS upgrade from 6.0.10 to 7.0.0 will be performed.
ERROR: Unable to reach the Zimbra License Activation Server.

License Activation is required when upgrading to ZCS 7 or later.

The ZCS Network upgrade will automatically attempt to activate the
current license as long as the activation server can be contacted.

You can obtain a manual activation key and re-run the upgrade
by specifying the -a activation.xml option.

A manual license activation key can be obtained by either visiting
the Zimbra support portal or contacting Zimbra support or sales.


-I do have a call into support and sales, but figured some of you early adopters may have a solution and/or pointers.

[Krishopper]

I'm having the same issue. Been unable to contact the activation server for over 24 hours now, and still unable to upgrade. Very frustrating.

[fyd]

We had to push our upgrade further from our schedule. Telnet to the licensing server is fine. I do understand a server will have to go down due to various inevitable reasons but one that serves a purpose like this shouldn't.

[fyd]

Performed an upgrade with './install.sh --skip-activation-check'. I had my old license file in /opt/zimbra/conf/ZCSLicense.xml and went ahead ignoring the warnings. After the upgrade I had to upload my license file again and update manually.

Since I was performing an upgrade from 6.x to 7.1.1 support coudn't help me with an activation key.