zmmailboxdctl is not running and cant access through webUI

[sealeung]

Hi all,

when run zmcontrol status:
all is fine but mailbox is stop and zmmailboxdctl is not running.

It can be worked the day before. I have nothing do that.
Now I can't access admin UI and mailbox through WEB and desktop.
Who can guide me to solve it. Thanks.

Zimbra.log

Feb 7 10:58:11 zimbra zmmailboxdmgr[10374]: status requested
Feb 7 10:58:11 zimbra zmmailboxdmgr[10374]: stale pid 7471 found in /opt/zimbra/log/zmmailboxd_manager.pid: No such process
Feb 7 10:58:11 zimbra zmmailboxdmgr[10374]: assuming no other instance is running
Feb 7 10:58:11 zimbra zmmailboxdmgr[10374]: file /opt/zimbra/log/zmmailboxd.pid does not exist
Feb 7 10:58:11 zimbra zmmailboxdmgr[10374]: assuming no other instance is running
Feb 7 10:58:11 zimbra zmmailboxdmgr[10374]: no manager process is running

[sealeung]

Hi all,

As all my Zimbra's server is down and can't access the mailbox through WEB-based. So what solution to export the store's email?

[phoenix]

Originally Posted by sealeung

As all my Zimbra's server is down and can't access the mailbox through WEB-based. So what solution to export the store's email?

Perhaps you ought to try and fix the problem with your server? There will (or should be) information in the log files that give you the details when you try and start Zimbra. If you don't want to do that then search the forums and wiki for 'disaster recovery'.