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Thread: Zimbra is changing text in reply and forwarded emails

  1. #1
    spork321 is offline New Member
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    Default Zimbra is changing text in reply and forwarded emails

    Zimbra seems to be changing time in our forwarded email. How do we stop this?

    February 2, 2011, 1:30:00 PM - 2:30:00 PM GMT -05:00 US/Canada Eastern
    verses
    Date/Time: Feb 2, 2011, 11:30 AM (Mountain Standard Time)

    We want text forwarded exactly as found in the original email.

    The following meeting has been forwarded:

    Subject: Fwd: RFTA QA/QC kick-off - make up call
    Organizer: **********************

    Location: conf call and web viewer
    Time: Wednesday, February 2, 2011, 1:30:00 PM - 2:30:00 PM GMT -05:00 US/Canada Eastern

    Invitees: "***************" <********************>; "*************" <*****************>; "**************" <*************************>


    *~*~*~*~*~*~*~*~*~*



    ----- Original Appointment -----


    Subject: Fwd: RFTA QA/QC kick-off - make up call
    Organizer: *************************

    Location: conf call and web viewer
    Time: Wednesday, February 2, 2011, 1:30:00 PM - 2:30:00 PM GMT -05:00 US/Canada Eastern

    Invitees: ***************************************
    *~*~*~*~*~*~*~*~*~*





    Please call in to kick off the RFTA BRT 90% QA/QC review.

    Thanks
    MK
    __________________________________________________ ____________________________
    **************** invites you to an online meeting using ***************.

    Date/Time: Feb 2, 2011, 11:30 AM (Mountain Standard Time)
    Duration: 1 hrs
    Frequency: Once

    ------------------------------------------

    -To join the teleconference only, use the following Dial-In Information-

    Internal Baker Employees Dial: ****************
    External Users Dial Toll Free: ****************
    Meeting ID: **************
    Meeting password: *************

    ------------------------------------------

    -To join the Web portion of the meeting, use the following-

    Web Meeting Link: http://*************************************

    ------------------------------------------

    First-time users should run the http://******************************* to verify they can participate in a web meeting.

    IMPORTANT NOTICE: This Cisco Unified MeetingPlace service includes a feature that allows audio and any documents and other materials exchanged or viewed during the session to be recorded. By joining this session, you automatically consent to such recordings. If you do not consent to the recording, do not join the session.
    __________________________________________________ _____________________________

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by spork321 View Post
    Zimbra seems to be changing time in our forwarded email. How do we stop this?
    Zimbra what, Desktop of Collaboration Suite Web UI? Which version & Release? What type of server are you connected to?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    spork321 is offline New Member
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    Default chargin

    Zimbra Server 6.08_GA_2661.UBUNTU10_64 running on Ubuntu Server box version 10.04.1.
    AJAX Clients are running on fully patched (sp3) XP Pro systems in Firefox 3.6.13

    I've disabled Zimlet com_zimbra_date hoping Zimbra will stop "helping" us.

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by spork321 View Post
    6.08_GA_2661.UBUNTU10_64
    You need to update your forum profile with that information. I'll move this to the correct forum as it's not a Zimbra Desktop question.

    Quote Originally Posted by spork321 View Post
    AJAX Clients are running on fully patched (sp3) XP Pro systems in Firefox 3.6.13
    Have you checked that your timezone on the client PC and the server (plus the settings in the account Web UI) are correct? When it's forwarded is it going to an external account or another local Zimbra account? Does the recipient have their timezone set correctly (are they in the same timezone as the original sender (and the account that's forwarding the email) on their PC?

    Why are you actually forwarding the message rather than just inviting the final recipient to the meeting?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    spork321 is offline New Member
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    The client PC and account Web UI are all set to Mountain standard. Checking on the server time zone, yes mountain standard as well. Forwarding was done in house to other local Zimbra accounts. We have no way of controlling the original sender's (external account) time zone settings and are not in a position to provide technical assistance to them.

    We are forwarding these messages as a form of communication and as a way of tracking corrispondence (we need a "paper" trail for the lawyers). The "receptionist" that reviewed the initial email does not have authority to schedule or invite anyone to meetings and can only forward such messages.

    I suppose we could start taking screen captures and attaching those to replys and forwards but it seems a bit cumbersome.

  6. #6
    jrefl5 is offline Advanced Member
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    Did you check the times?
    I think 11:30 MST = 13:00 EST i.e. MST is GMT-7, and EST is GMT-5.

    So the appointment was created by someone near the East coast of NA, and viewed by someone in two time zones to their west.

    IF everyone is to be on the conference it would seem that presenting the appointment in their local timezone would be the correct thing to do.

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