[SOLVED] Migration zimbra to another server

[MasterTH]

Hey there,

we've got a problem.
Our Mailserver has a defect Harddrive and now we want to move to another server.

At the Moment we have ubuntu8.04 32bit and wie want to switch to ubtunu10.04 64bit.
Yes i know theres a wikientry, but my migrationtest ends up in

Upgrading from  to 6.0.10_GA_2692
Stopping zimbra services...done.
Verifying /opt/zimbra/conf/my.cnf
Starting mysql...done.
I can't upgrade version

UPGRADE FAILED - exiting.

Whats going on here? I'm sure, the services starting well but no webaccess is availible. What can we do?


Thanks a lot

[phoenix]

Hey there,

we've got a problem.
Our Mailserver has a defect Harddrive and now we want to move to another server.

At the Moment we have ubuntu8.04 32bit and wie want to switch to ubtunu10.04 64bit.
Yes i know theres a wikientry, but my migrationtest ends up in

Upgrading from  to 6.0.10_GA_2692
Stopping zimbra services...done.
Verifying /opt/zimbra/conf/my.cnf
Starting mysql...done.
I can't upgrade version

UPGRADE FAILED - exiting.

Whats going on here? I'm sure, the services starting well but no webaccess is availible. What can we do?

How can you be sure the services are starting when you've provided no evidence that they are running? You also haven't given any details of which wiki article you're following. You've also given no details from the install log file what errors you are encountering. Have you also searched the forums for an answer to this problem? Did you actually install the same version of Zimbra on the new machine as you had on the old server?

[MasterTH]

well, zmcontrol tells me that the services are running..

and yes i really installed the same version of zimbra on the new host.



I'm not sure, but can a used ssl-encryption be a problem?

[phoenix]

well, zmcontrol tells me that the services are running..

Then, in future, you need to give details that they're running rather than 'they're running'.

and yes i really installed the same version of zimbra on the new host.

How are we supposed to know that when your profile says you have 6.0.6 installed and the output form the log above says 6.0.10?

I'm not sure, but can a used ssl-encryption be a problem?

There's no evidence that's the problem when you look at the log snippet you've posted that's why I've asked you what errors you see in the log file and which wiki entry you've followed for the move to the new server.

[MasterTH]

i tried with 6.0.6 but with the same result

[phoenix]

i tried with 6.0.6 but with the same result

You're confusing me here and not really answering my questions. Let's start with the answer to this: which wiki article did you follow for the move? This is important to know so I can see what you've actually done.

So you're saying that you tried the move to the new server and installed 6.0.6 on it and when that didn't work you tried an upgrade with 6.0.10, is that correct?

Next question, what errors did you see in the log file when you did the original (the first one) install on the new server?

In summary. you should give me an exact step-by-step list of what you did to move Zimbra from one server to another server (and which wiki article you followed) and which versions of Zimbra you had installed and what errors you got on the new server.

[MasterTH]

Let's start with the answer to this: which wiki article did you follow for the move?

i used this one: Moving ZCS to Another Server » Zimbra :: Blog

So you're saying that you tried the move to the new server and installed 6.0.6 on it and when that didn't work you tried an upgrade with 6.0.10, is that correct?

correct

Next question, what errors did you see in the log file when you did the original (the first one) install on the new server?

Got the same messages i posted below, just with the 6.0.6 (the version we had installed. I tried the Upgrade on a virtual server, so the currently installation is running, but the problem is not solved.


Thanks a lot so far

[phoenix]

i used this one: Moving ZCS to Another Server » Zimbra :: Blog

That is the cause of your problems, you can't move a 32bit server to a 64bit server with those instructions. You'll need to follow these instructions (obviously ingnore the NE steps in there): Network Edition: Moving from 32-bit to 64-bit Server - Zimbra :: Wiki

[MasterTH]

the problem is still existent...

now we're thinking of a fresh installation and export & import the mailboxes


Now the question is, does it work? With to different versions of zimbra installed? On the old server zimbra 6.0.6 x86 and on the new server 6.0.10 x64?

[phoenix]

the problem is still existent...

What do you mean 'it still exists'? Have you followed the instructions in the wiki article I gave you? You need to follow those instructions exactly and move to the same version of Zimbra on the new server.