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Thread: [SOLVED] Spam & AV not showing in zmcontrol status

  1. #1
    encourage is offline Member
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    Default [SOLVED] Spam & AV not showing in zmcontrol status

    Hi,

    I've recently upgraded from 6.0.4 to 6.0.9

    After restart I noticed more spam was coming through to inbox and not spam. Do i have to re-train the spam filter? When I ran zmcontrol status it returned the following;

    Host fivehosting.co.uk
    ldap Running
    logger Running
    mailbox Running
    mta Running
    snmp Running
    spell Running
    stats Running

    I get the following status responses for av and spam services though using their individual status commands. Is this anything to worry about?

    zmamavisdctl status
    amavisd is running.

    zmmtaconfig is already running.
    Starting amavisd...amavisd is already running.

    There doesn't appear to be any spam scoring in incoming email headers either, e.g.

    Return-Path: mccanniZ8@bellafigura.com
    Received: from fivehosting.co.uk (LHLO fivehosting.co.uk) (188.40.96.125) by
    fivehosting.co.uk with LMTP; Sun, 23 Jan 2011 20:19:54 +0000 (GMT)
    Received: from userpc (unknown [93.115.2.91])
    by fivehosting.co.uk (Postfix) with SMTP id 7C64C1160D6
    for <andy@encourage.co.uk>; Sun, 23 Jan 2011 20:19:54 +0000 (GMT)
    Received: (qmail %RND_PID by uid 836); Sun, 23 Jan 2011 22:19:25 -0200
    From: "Enlargement pils Free Sample" <mccanniZ8@bellafigura.com>
    To: <andy@encourage.co.uk>
    Subject: Herba1 remedies that everyone is talking about
    Date: Sun, 23 Jan 2011 22:15:17 -0200
    Message-ID: <005401a92ac1$5d4c6050$17e520f0$@com>
    MIME-Version: 1.0
    Content-Type: multipart/alternative;
    boundary="----=_NextPart_000_0053_01A92AC1.5D4C6050"
    X-Mailer: Microsoft Office Outlook 12.0
    Thread-Index: AcjmuC+aPLbaPmO99i4VIUbctHfO/g==
    Content-Language: en-us


    Thanks,

    Andy
    Last edited by encourage; 01-23-2011 at 01:28 PM.

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Run the following commands to see if the services are installed and enabled:

    Code:
    zmprov gs `zmhostname` | grep zimbraServiceEnabled
    zmprov gs `zmhostname` | grep zimbraServiceInstalled
    If they are all installed (including the antivirus & antispam services) and not enabled then enabled them with the following:

    Code:
    zmprov -l ms `zmhostname` -- +zimbraServiceEnabled antispam
    zmprov -l ms `zmhostname` -- +zimbraServiceEnabled antivirus
    If the services are not installed then I'd suggest you shutdown your Zimbra server, take a backup and install the latest release of Zimbra which is 6.0.10.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    encourage is offline Member
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    Default

    They did appear to be installed but not enabled. After I enabled them then spam score information was embedded in the body of the emails rather than showing in the message header.

    I upgraded to 6.0.10 and this fixed all the issues. I guess some corruption/glitch in the upgrade from 6.0.4 to 6.0.9 occurred.

    Thanks for your help.

    Andy

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by encourage View Post
    They did appear to be installed but not enabled. After I enabled them then spam score information was embedded in the body of the emails rather than showing in the message header.
    Strange.

    Quote Originally Posted by encourage View Post
    I upgraded to 6.0.10 and this fixed all the issues.
    Glad you've fixed it.

    Quote Originally Posted by encourage View Post
    I guess some corruption/glitch in the upgrade from 6.0.4 to 6.0.9 occurred.
    That's also strange but I guess it's possible.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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