Mail-Alias (forwarder) to external domain not possible without an account?

[swix]

Hello,

Simple thing (I thought): I need to setup some (about 50) aliases (forwarding addresses) from a zimbra (NE 6.0.10) hosted domain to external mail addresses. For example: swix@zimbra.example.com -> swix@example.com (external, for example gmail/hotmail, etc.)

But it seems it is impossible (cf. screenshot), alias/forwarders are possible only within internal-zimbra-server domains.

Is there really no way to do that ? The only solution I see for now is to create an account for each address, specify a forwarding address under "Forwarding" and check "Don't keep a local copy of messages". But this solution is way to expensive, because customer has then to pay the same price for an alias as for a "full" account, and it is really not the idea...

Please tell me there is another solution... :)
regards, Olivier

[phoenix]

Originally Posted by swix

Hello,

Simple thing (I thought): I need to setup some (about 50) aliases (forwarding addresses) from a zimbra (NE 6.0.10) hosted domain to external mail addresses. For example: swix@zimbra.example.com -> swix@example.com (external, for example gmail/hotmail, etc.)

But it seems it is impossible (cf. screenshot), alias/forwarders are possible only within internal-zimbra-server domains.

Except the problem you've created is the fact you're adding (according to your screenshot) an alias to an account that is an external domain, you can't do that nor should you as it doesn't make sense. You can't enter an external domain name that isn't hosted on your Zimbra server.

If you want to forward mail to an external account (or multiple accounts) then set-up some filters to do it.

[swix]

Originally Posted by phoenix

Except the problem you've created is the fact you're adding (according to your screenshot) an alias to an account that is an external domain, you can't do that nor should you as it doesn't make sense. You can't enter an external domain name that isn't hosted on your Zimbra server.

Ok, please forget the name "alias" (which I used as synonym for forwarder).

For this specific domain (zimbra.example.com), I need 5 "accounts" (zimbra webmail, mobile, calendar, etc.) and 50 forwarders.

- user1@zimbra.example.com (zimbra account)
- user2@zimbra.example.com (zimbra account)
- user3@zimbra.example.com (zimbra account)
- user4@zimbra.example.com (zimbra account)
- user5@zimbra.example.com (zimbra account)
- user6@zimbra.example.com -> xyz@gmail (forwarder only)
- user7@zimbra.example.com -> fdrfad@hotmail (forwarder only)
- user8@zimbra.example.com -> fkajdfkda@companyname (forwarder only)
[...]
- user55@zimbra.example.com -> xyz@yahoo (forwarder only)

Zimbra.example.com domain manager should be able to manage these accounts and forwarders, and customer should only have to pay for 5 accounts, not 55...

regards, Olivier

[phoenix]

Originally Posted by swix

Zimbra.example.com domain manager should be able to manage these accounts and forwarders, and customer should only have to pay for 5 accounts, not 55...

Why? If you're creating 55 accounts on the Zimbra server then you'll need a licence (or to pay) for those 55 accounts. I don't really understand why you're creating those accounts on a Zimbra server when the user is only going to be using gmail or other external services.

[swix]

Originally Posted by phoenix

I don't really understand why you're creating those accounts on a Zimbra server when the user is only going to be using gmail or other external services.

Because the customer only needs 5 zimbra accounts... (it's a migration from an existing domain with 5 IMAP mailboxes and 50 forwarders).

The forwarders will not use any of the zimbra features (calendar, etc.).

regards, O.

[swix]

It seems a workaround would be to use the Distribution Lists for that (merci Michel)... Last time I tried yesterday I got ugly errors like:

"Message: non-existent members: olivier@gmail in distribution list: test123@zimbra.example.com Error code: account.NO_SUCH_MEMBER Method: RemoveDistributionListMemberRequest Details:soap:Sender"

So I thought it was also not possible, but other tries today worked then... To be confirmed!

[swix]

"Kind of" confirmation: 01.com Zimbra FAQ's :: I don't need (to pay for) Zimbra for everyone. Have you a solution for me?