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Thread: Error when searching GAL

  1. #1
    jonallport's Avatar
    jonallport is offline Special Member
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    Default Error when searching GAL

    Morning All,

    I get the following error when do a search in GAL:
    TypeError: e.getResponse().BatchResponse.GetCustomMetadataRes ponse is undefined
    I haven't done anything with custom metadata in LDAP(?), as far as I know.

    Any ideas?

    Many thanks

    UPDATE: No errors occur for external LDAP search, autocomplete does not throw this error
    Last edited by jonallport; 01-07-2011 at 02:57 AM.

  2. #2
    jummo is offline Special Member
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    Same here!

  3. #3
    eloughead is offline Starter Member
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    Default Same error here

    I just upgraded NE 7.1 to 7.1.1 now getting this error also

  4. #4
    ThomS is offline Intermediate Member
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    Some of our users report this problem to. Has anyone already found out what causes this problem?

  5. #5
    soba@ukw.edu.pl is offline Special Member
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    External or internal GLA?

    Check your GLA syntax.
    # ZCS 7.1.3 SLES11 SP1

  6. #6
    ThomS is offline Intermediate Member
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    Quote Originally Posted by soba@ukw.edu.pl View Post
    External or internal GLA?

    Check your GLA syntax.

    Do you mean the GAL settings for this domain? Or do you mean something else with GLA?

    The domain is set to use internal (Zimbra) GAL only.

    Thanks.

  7. #7
    ThomS is offline Intermediate Member
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    Default

    In the end (and with the help of Zimbra Support) I was able to pinpoint this problem. The problem is caused by the 'Stickynotes' Zimlet.

    As soon as you switch on this Zimlet (not only in preferences, but by clicking on the Zimlet and activating it) this GAL error pops up.

    Hope this can help others.

  8. #8
    jummo is offline Special Member
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    Hi ThomS,

    my quick'n'dirty workaround without disabling the whole zimlet.

    Edit /opt/zimbra/zimlets-deployed/com_zimbra_stickynotes/stickynotes.js and disable the error message popup window.

    Code:
    --- stickynotes.js.orig 2011-03-28 17:54:51.000000000 +0200
    +++ stickynotes.js      2011-03-28 17:52:36.000000000 +0200
    @@ -176,7 +176,7 @@
                            return this._stikyNotesMetaData;
                    }
            } catch(ex) {
    -               this._showErrorMessage(ex);
    +               //this._showErrorMessage(ex);
                    return;
            }
     };

  9. #9
    ThomS is offline Intermediate Member
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    Hi jummo,

    Thank you for this work-around. If necessary I will try this.

    Cheers Thom

  10. #10
    jonallport's Avatar
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    Cool!

    Thanks for that, I'll make sure that zimlet 'doesn't get upgraded' when I go up to 7.1.x !!!

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