Error when searching GAL

[jonallport]

Morning All,

I get the following error when do a search in GAL:

TypeError: e.getResponse().BatchResponse.GetCustomMetadataRes ponse is undefined

I haven't done anything with custom metadata in LDAP(?), as far as I know.

Any ideas?

Many thanks

UPDATE: No errors occur for external LDAP search, autocomplete does not throw this error

[jummo]

Same here!

[eloughead]

I just upgraded NE 7.1 to 7.1.1 now getting this error also

[ThomS]

Some of our users report this problem to. Has anyone already found out what causes this problem?

[soba@ukw.edu.pl]

External or internal GLA?

Check your GLA syntax.

[ThomS]

Originally Posted by soba@ukw.edu.pl

External or internal GLA?

Check your GLA syntax.

Do you mean the GAL settings for this domain? Or do you mean something else with GLA?

The domain is set to use internal (Zimbra) GAL only.

Thanks.

[ThomS]

In the end (and with the help of Zimbra Support) I was able to pinpoint this problem. The problem is caused by the 'Stickynotes' Zimlet.

As soon as you switch on this Zimlet (not only in preferences, but by clicking on the Zimlet and activating it) this GAL error pops up.

Hope this can help others.

[jummo]

Hi ThomS,

my quick'n'dirty workaround without disabling the whole zimlet.

Edit /opt/zimbra/zimlets-deployed/com_zimbra_stickynotes/stickynotes.js and disable the error message popup window.

--- stickynotes.js.orig 2011-03-28 17:54:51.000000000 +0200
+++ stickynotes.js      2011-03-28 17:52:36.000000000 +0200
@@ -176,7 +176,7 @@
                        return this._stikyNotesMetaData;
                }
        } catch(ex) {
-               this._showErrorMessage(ex);
+               //this._showErrorMessage(ex);
                return;
        }
 };

[ThomS]

Hi jummo,

Thank you for this work-around. If necessary I will try this.

Cheers Thom

[jonallport]

Cool!

Thanks for that, I'll make sure that zimlet 'doesn't get upgraded' when I go up to 7.1.x !!!